The things you need to know before you make a claim
If you have a policy from your employer, please head to our dedicated claims page for employees.
Check your claim is eligible
Please note that this plan only covers medical expenses for accidents. For example, it doesn’t cover general outpatient/dental expenses not caused by an accident.It’s always a good idea to first check that your policy covers your claim. The quickest and easiest way to do this is via FWD eServices, our customer app. Or feel free to give us a call on 3123 3344.
Send us your claim within 30 days
Please fill out the claim form within 30 days of the event you’re claiming for.