Golf claims

This claim is relevant if you’ve accidentally injured someone while playing golf.

We want to help make the claims process as quick and easy as possible. We know you may have questions and these are listed out further down.

As part of preparing your claim, please carefully note the following important information:

• It’s always a good idea to first check that your policy covers your claim. You can do this by giving us a call on 3123 3123 or make it quick and easy by checking via our app.
• Please submit your claim within 30 days of the event you’re claiming for.
• Please do not dispose of any damaged item(s) before we’ve had a chance to look at your claim and advise you what to do. We may need it as part of the claim process.
• It’s important that you do not enter into any third-party correspondence or admit any third-party liability without first discussing with us.
• Try to record the particulars of any injured party and the nature of any loss or injury. If you have suffered injury or loss, please report the case to the police immediately, and obtain a reference number.
• Please provide travel records for you / your family if you wish to claim for overseas cover.

If you need any help, don’t hesitate to get in touch.

>Download the app

Original

• Photos: colour photos showing any injury - ideally taken at the scene of the accident
• Witness statement with contact information (if available)
• Correspondence or any demand letter from a third party (including any legal notices)

Thanks for completing the claims process.

We'll do this within five working days of receiving your claim either via by post, SMS, or email (please allow for any postal delays via the mail service).

If you’ve bought your plan via an agent, you’ll receive this notification from your agent, according to how they normally communicate with you.

If we need additional information from you, we will let you know – either by post or via your agent if applicable.