Travel claims

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FWD Moments

Telephone claims

How to file a claim for

Travel Insurance Claim Form (for all cases)

Suitcase/Travel Bag Damage Online Claim Form

Travel Claim Form (Luggage Case Damage Claim Only)

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By mail
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In person

Your questions answered

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How will you pay me?

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When will you pay me?

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Who do I speak to if I have a question on my claim?

Looking for other claim options?

If you’re looking to make a claim on any of your insurance plans/coverages, we’re committed to giving you the best possible service.

Frequently asked questions

Need help with your claim?