Yes you can. Please complete and submit the "Policy Services Request Form" together with a copy of your identity card and proof of address (dated within the last three months). All being well, this will take around five working days to process.
You can also bring the required documents to one of our Insurance Solutions Centres for our “Quick Cheque Issuance Service”. Your request will be processed within two working days.
Here’s how it works: You can apply for cash coupons or dividends as well as a loan from your policy (this would be payable by cheque).
This can be done at our Insurance Solutions Centre in Sheung Wan Monday-Friday from 9am-12pm and 2pm-5pm..
The maximum withdrawal is HK$100,000 per day per policy.
Your application via our other Insurance Solutions Centre will be processed within two working days.
This refers to a life insurance policy that gives customers what’s known as ‘dividend’ payments.
Our participating policy has five main features:
Some features are only applicable to in-force plans - i.e. plans that are active.
Start a live chat now
We’re available 24/7.