Full cover for hospitalisation and surgical expenses, up to HKD10 million per policy year.
Despite the relatively low fees and charges at public hospitals in Hong Kong, according to news’ information, waiting time for new case booking for specialist out-patient services of public hospital in Hong Kong is expected to reach as long as 3 years*.
Waiting time for new case booking for specialist out-patient services*
The waiting time of private hospitals in Hong Kong is shorter, but this comes at significant upfront costs. According to a report published in 2022, Hong Kong medical inflation is expected to increase to 8.2%^.
TOPick news “【專科門診】醫管局料專科輪候時間疫後現反彈 推3大招縮短輪候時間], 17 June 2022
^ Sina’ news “Willis Towers Watson: 2022 Global Medical Trends Survey Report”, 8 March 2022
vPrime Medical Plan ("vPrime") is a certified plan under Voluntary Health Insurance Scheme (“VHIS”). It offers reimbursement for medical expenses including full cover¹ for a range of hospitalisation and surgical expenses, and the coverage of other medical costs needed for your recovery. With vPrime, we offer you the choice and flexibility of different deductibles to meet your protection needs and budget.
vPrime Medical Plan is a Flexi Plan certified by the Hong Kong Special Administrative Region Government (the “Government”) under the Voluntary Health Insurance Scheme (“VHIS”)(Certification number: F00045) and is underwritten by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability).
VHIS provider registration number is 00036. Registration effective on 28 February 2019.
Full cover¹ for a range of hospitalisation and surgical expenses, prescribed Non-surgical cancer Treatments² as well as kidney dialysis³, up to HKD10 million per Policy Year
vPrime provides full cover¹ on a range of medical expenses incurred, such as hospitalisation and surgery, prescribed non-surgical cancer treatments² and outpatient kidney dialysis³, with no itemised benefit limits. It entitles you to reimbursements of the eligible expenses up to HKD10,000,000 per policy year and up to HKD60,000,000 per life.
Covering unknown Pre-existing Conditions at the time of application from day 31 of your first policy year
Any illness, disease or congenital condition⁶ that was an unknown pre-existing condition at the time of application is also fully covered by vPrime from the 31st day of the policy effective date.
Third-party professional health assistance services⁴˒⁵ for the support you need
vPrime provide access to professional health assistance services whenever you require information or assistance:
PREMIER THE ONEcierge for exclusive healthcare solutions with cashless facility
Second Medical Opinions
International SOS 24-hour Worldwide Assistance Service
Full cover¹ for a range of hospitalisation and surgical expenses, prescribed Non-surgical cancer Treatments² as well as kidney dialysis³, up to HKD10 million per Policy Year
vPrime provides full cover¹ on a range of medical expenses incurred, such as hospitalisation and surgery, prescribed non-surgical cancer treatments² and outpatient kidney dialysis³, with no itemised benefit limits. It entitles you to reimbursements of the eligible expenses up to HKD10,000,000 per policy year and up to HKD60,000,000 per life.
Covering unknown Pre-existing Conditions at the time of application from day 31 of your first policy year
Any illness, disease or congenital condition⁶ that was an unknown pre-existing condition at the time of application is also fully covered by vPrime from the 31st day of the policy effective date.
Third-party professional health assistance services⁴˒⁵ for the support you need
vPrime provide access to professional health assistance services whenever you require information or assistance:
PREMIER THE ONEcierge for exclusive healthcare solutions with cashless facility
Second Medical Opinions
International SOS 24-hour Worldwide Assistance Service
Built-in benefits for when you discharge from hospital (including the coverage of both western and Chinese medicine treatment³ and home nursing³)
vPrime supports your recovery expenses by covering the eligible expenses incurred for outpatient care³ and Chinese medical treatment after discharge from hospital or completion of day case procedure, and for home nursing³ after discharge from hospital following surgery or intensive care unit stay
Extra support for stroke rehabilitation
vPrime offers home facility enhancement benefit³, enabling you to increase self-care capabilities, and also provides disability subsidy benefit⁷ to lessen your financial burden.
Built-in benefits for when you discharge from hospital (including the coverage of both western and Chinese medicine treatment³ and home nursing³)
vPrime supports your recovery expenses by covering the eligible expenses incurred for outpatient care³ and Chinese medical treatment after discharge from hospital or completion of day case procedure, and for home nursing³ after discharge from hospital following surgery or intensive care unit stay
Extra support for stroke rehabilitation
vPrime offers home facility enhancement benefit³, enabling you to increase self-care capabilities, and also provides disability subsidy benefit⁷ to lessen your financial burden.
First-dollar coverage – deductible⁸ waived for designated crises³˒⁹
If you are unfortunately diagnosed with a designated crisis³˒⁹, the Deductible⁸ will be waived under first-dollar coverage – Deductible waived for designated crises³˒⁹ to lighten your financial burden.
No claims premium discount of up to 25%
Individual no claims premium discount
If you haven’t made any claim for vPrime for 2 or more consecutive policy years immediately prior to renewal¹⁰, vPrime will offer you a discount as follows on your next renewal¹⁰ premium:
No claims period immediately prior to the Policy’s Renewal¹⁰ | No claims premium discount* |
---|---|
2/3/4 consecutive Policy Years | 10% |
5 consecutive Policy Years | 15% |
Extra no claims premium discount
For the policies you hold as policy holder with your loved ones as insured persons, you can enjoy an extra no claims premium discount as follows on renewal¹⁰ premiums if no claim has been made for 2 or more consecutive policy years prior to renewal¹⁰:
Number of eligible policies^ | Extra no claims premium discount* under your eligible policies^ |
---|---|
2 or 3 | 2.5% |
4 | 5% |
5 or above | 10% |
*Applicable to renewal¹⁰ premium.
^ Eligible policies means in-force vPrime policies issued to the policy holder which are also eligible for the above individual no claims premium discount on the renewal¹⁰ date
First-dollar coverage – deductible⁸ waived for designated crises³˒⁹
If you are unfortunately diagnosed with a designated crisis³˒⁹, the Deductible⁸ will be waived under first-dollar coverage – Deductible waived for designated crises³˒⁹ to lighten your financial burden.
No claims premium discount of up to 25%
Individual no claims premium discount
If you haven’t made any claim for vPrime for 2 or more consecutive policy years immediately prior to renewal¹⁰, vPrime will offer you a discount as follows on your next renewal¹⁰ premium:
No claims period immediately prior to the Policy’s Renewal¹⁰ | No claims premium discount* |
---|---|
2/3/4 consecutive Policy Years | 10% |
5 consecutive Policy Years | 15% |
Extra no claims premium discount
For the policies you hold as policy holder with your loved ones as insured persons, you can enjoy an extra no claims premium discount as follows on renewal¹⁰ premiums if no claim has been made for 2 or more consecutive policy years prior to renewal¹⁰:
Number of eligible policies^ | Extra no claims premium discount* under your eligible policies^ |
---|---|
2 or 3 | 2.5% |
4 | 5% |
5 or above | 10% |
*Applicable to renewal¹⁰ premium.
^ Eligible policies means in-force vPrime policies issued to the policy holder which are also eligible for the above individual no claims premium discount on the renewal¹⁰ date
Certified by the Government and eligible for tax deduction¹¹
vPrime has been approved by Government to protect your benefits, and allowing you to enjoy tax deduction¹¹.
Guaranteed renewable¹⁰ up to age 100 of the insured person
vPrime is guaranteed to be renewable¹⁰ until the insured person reaches the age of 100 (attained age), so our protection is beside all the way.
Certified by the Government and eligible for tax deduction¹¹
vPrime has been approved by Government to protect your benefits, and allowing you to enjoy tax deduction¹¹.
Guaranteed renewable¹⁰ up to age 100 of the insured person
vPrime is guaranteed to be renewable¹⁰ until the insured person reaches the age of 100 (attained age), so our protection is beside all the way.
Standalone Plan
Age 0 (from 15 days) – 80 (attained age)
Guaranteed yearly renewable¹⁰ to age 100 (attained age)
To Age 100 (attained age)
This platform offers Monthly and Annual premium payment mode
Policy holder can contact FWD Customer Service to amend premium payment mode after policy is effective
HKD
Deductible options | certification numbers |
---|---|
HKD0 | F00045-01-000-03 |
HKD16,000 | F00045-02-000-03 |
HKD25,000 | F00045-03-000-03 |
HKD50,000 | F00045-04-000-03 |
HKD100,000 | F00045-05-000-03 |
HKD250,000 | F00045-06-000-01 |
Except for psychiatric treatments and cash benefit for room and board Confinement below entitled ward class in a private Hospital in Hong Kong –
For non-Emergency Treatment: Asia¹⁶
For Emergency Treatment: Worldwide
HKD10,000,000 per Policy Year
HKD60,000,000
HKD0 / 16,000 / 25,000 / 50,000 / 100,000 / 250,000 per Policy Year
The remaining balance of Deductible⁸ (if any and if applicable) shall be
reduced to zero dollar ($0) for the Medical Services if the Insured Person –
suffers any of the designated crises as stated in the Supplement – First-dollar coverage – Deductible waived for designated crises under the Policy provision of this Plan; and
upon the recommendation of the attending Registered Medical Practitioner in writing, receives any Medical Services as a result of the designated crises for which benefits are payable under benefit items (a) to (l) of I. Basic benefits and/or 1 to 12 under II. Enhanced benefits.
Confinement in Hong Kong, Macau or Mainland China: Standard Semi-private Room¹⁷
Confinement in Asia¹⁶ (excluding Hong Kong, Macau and Mainland China) or Confinement outside Asia¹⁶ for Emergency Treatment: Standard Private Room¹⁷
Full cover¹
Full cover¹
Full cover¹
Full cover¹
Full cover¹
Full cover¹ regardless of the surgical category
Full cover¹
Full cover¹
Full cover¹
Full cover¹
Full cover¹
HKD40,000 per Policy Year
HKD160,000 per Accident/mastectomy
HKD96,000 each item per Policy Year
30% of total transplantation cost
(For transplantation of heart, kidney, liver, lung or bone marrow)
Full cover¹
Full cover¹
HKD100,000 per Policy Year
HKD100,000 per Policy Year
Full cover¹
Maximum 30 days per Policy Year, subject to services provided by 1 Registered Nurse per day
Full cover¹
Maximum 196 days per Policy Year, within 196 days after discharge from Hospital following surgery or admission to Intensive Care Unit, subject to services provided by 1 Registered Nurse per day
Full cover¹
HKD600 per visit
Maximum 15 follow-up outpatient visits per Confinement/Day Case Procedure (within 90 days after discharge from Hospital or completion of Day Case Procedure), but is subject to 1 follow-up outpatient visit per day
HKD40,000
HKD40,000
Full cover¹
Individual: If you do not make any claims in 2 or more consecutive Policy Years immediately before Renewal¹⁰, you will be eligible for the no claims premium discount. Please refer to the following table for discount on the Renewal¹⁰ premium.
No claims period immediately prior to the Policy’s Renewal¹⁰ | No claims premium discount (Discount rate on Renewal¹⁰ premium) |
---|---|
2 consecutive Policy Years | 10% |
3 consecutive Policy Years | 10% |
4 consecutive Policy Years | 10% |
5 or more consecutive Policy Years | 15% |
Extra (for all eligible policies you hold as Policy Holder for your family):
If no claim has been paid or payable for at least 2 consecutive Policy Years under your and your family members’ policies immediately before Renewal¹⁰, all eligible policies will be entitled to
While this Policy is in force, if the Insured Person or the Insured Person’s spouse gives birth to a child after the Policy has been in force for 2 or more consecutive Policy Years from the Policy Effective Date, the newborn baby can enjoy a designated medical plan’s coverage for 1 year without additional charges and providing proof of insurability.
Each child is eligible for this benefit once only but there is no restriction on the number of newborns who can enjoy the benefit.
Applicable
Applicable
Applicable
Applicable
With respect of any Eligible Expenses under the VHIS Certified Plans incurred on or after 1 Jan 2022, Eligible Expenses shall include value-added taxes and goods and services taxes (“VAT and GST”) (if any) charged or imposed on the relevant medical expenses incurred, subject to the Terms and Benefits applicable in the relevant Certified Plans. The relevant Supplement will be sent to all policy holders concerned upon policy renewal.
For more details, please feel free to contact your adviser or our Customer Service Hotline at 3123 3123.
Credit Risk
This Plan is an insurance Policy issued by FWD. The Application of this insurance product and all bene¬fits payable under your Policy are subject to the credit risk of FWD. You will bear the default risk in the event that FWD is unable to satisfy its fi¬nancial obligations under this insurance contract.
Exchange Rate and Currency Risk
The Application of this insurance product with the Policy currency denominated in a foreign currency is subject to that foreign currency’s exchange rate and currency risk. The foreign currency may be subject to the relevant regulatory bodies’ control (for example, exchange restrictions). If your home currency is different from the Policy currency, please note that any exchange rate fluctuation between your home currency and the Policy currency of this insurance product will have a direct impact on the amount of premium required and the value of benefit(s) to be received. For instance, if the Policy currency of the insurance product depreciates substantially against your home currency, there is a negative impact on the benefits you receive from this Plan. If the policy currency of the insurance product appreciates substantially against your home currency, your burden of the premium payment is increased.
Inflation Risk
The cost of living in the future may be higher than now due to the effects of inflation. Therefore, the benefits under this Plan may not be sufficient for the increasing protection needs in the future even if FWD fulfills all of its contractual obligations.
Premium Adjustment
The Standard Premium is non-guaranteed and will be determined annually based on the attained age of the Insured Person at the time of Renewal. The Standard Premium may increase significantly due to factors including but not limited to Age, and claims experience and policy persistency in the same Portfolio.
Premium Term and Non-Payment of Premium
The premium payment term of the Plan is up to the Age of 100 years (attained age) of the Insured Person. FWD allows a grace period of 30 days after the premium due date for payment of each premium. This Policy shall continue to be in effect during the grace period but no benefits shall be payable unless the premium is paid. If a premium is still unpaid at the expiration of the grace period, the Policy will be terminated from the date the first unpaid premium was due. Please note that once the Plan is terminated on this basis, you will lose all of your benefits.
Termination Conditions
The Policy shall be automatically terminated on the earliest of the followings:
(a) where the Policy is terminated due to non-payment of premiums after the grace period as specified in Section 13 of Part 2 or Section 3 of Part 3 of the Terms and Benefits of the Policy provisions; or
(b) the day immediately following the death of the Insured Person; or
(c) FWD has ceased to have the requisite authorisation under the Insurance Ordinance to write or continue to write the Policy.
Immediately following the termination of this Policy, insurance coverage under the Policy shall cease to be in force. No premium paid for the current Policy Year and previous Policy Years shall be refunded, unless specified otherwise.
Where the Policy is terminated pursuant to (a), the effective date of termination shall be the date that the unpaid premium is first due.
Where the Policy is terminated pursuant to (b) or (c), FWD shall refund the relevant premium paid for the current Policy Year on a pro rata basis.
Moreover, the Policy shall also be terminated if you decide to cancel the Policy or not to renew the Policy in accordance with Section 3 of Part 2 or Section 1 of Part 4 of the Terms and Benefits of the Policy provisions, as the case may be, by giving the requisite written notice to FWD. If the Policy is terminated for cancellation after cooling-off period, the effective date of termination shall be the date as stated in the cancellation notice given by you. However, such date shall not be within or earlier than the 30-day notice period. If the Policy is not renewed, the effective date of termination shall be the renewal date immediately following the expiry of the Policy Year during which the Policy remains valid.
For more details, please refer to Section 15 of Part 2 of the Terms and Benefits of the Policy provisions.
Under the Terms and Benefits of the Policy provisions, FWD shall not pay any benefits in relation to or arising from the following expenses.
The above list is not exhaustive and is for reference only. Please refer to the policy provision for the complete exclusions including but not limited to exclusions for emergency outpatient dental treatment and accidental death benefit.
Tax deduction
Please note that the VHIS status of the Plan does not necessarily mean you are eligible for tax deduction available for VHIS premiums paid. The Plan’s VHIS status is based on the features of the product as well as certification by the Health Bureau and not the facts of your own situation. You must also meet all the eligibility requirements set out under the Inland Revenue Ordinance and any guidance issued by the Inland Revenue Department (“IRD”) of Hong Kong Special Administrative Region before you can claim these tax deductions. Please refer to the website of the IRD (www.ird.gov.hk/eng/) or contact the IRD directly for any tax related enquiries.
Any general tax information provided is for your reference only, and you should not make any tax-related decisions based on such information alone. You should always consult with a professional tax advisor if you have any doubts. Please note that the tax law, regulations or interpretations are subject to change and may affect related tax benefits including the eligibility criteria for tax deduction. FWD does not take any responsibility to inform you about any changes in the laws and regulations or interpretations, and how they may affect you. Further information on tax concessions applicable to VHIS may be found in VHIS’s website at www.vhis.gov.hk/en/.
Please note that these tax deduction benefits may not be applicable to you if you are a retiree who is not subject to salaries tax or tax under personal assessment.
Your Right under Cooling off Period
If you are not fully satisfied with this Policy, you have the right to change your mind. FWD trusts that this Policy will satisfy your needs. However, if you are not completely satisfied then you should (a) return the Policy, and (b) provide us with written notice signed by you, requesting cancellation. The Policy will then be cancelled and the premium paid and levy will be refunded.
Your request to cancel the Policy must be signed by you and received directly by our office at 7/F., FWD Financial Centre, 308 Des Voeux Road Central, Hong Kong within 21 days immediately following the day of Delivery of the Policy or the cooling-off notice to you or your nominated representative (whichever is the earlier). The cooling-off notice is the notice sent to you or your nominated representative (separate from the Policy) notifying you of your right to cancel within the stated 21-day period.
No refund can be made if a benefit payment has been made, is to be made or impending.
Should you have any further queries, you may (1) call FWD Service Hotline on 3123 3123; (2) visit FWD Insurance Solutions Centres; or (3) email to cs.hk@fwd.com and FWD will be happy to explain your cancellation rights further.
Cancellation Right
After the cooling-off period, you can request cancellation of these Terms and Benefits by giving 30 days prior written notice to FWD, provided that there has been no benefit payment under these Terms and Benefits during the relevant Policy Year.
Other insurance coverage
If you have taken out other insurance coverage besides the Plan, you shall have the right to claim under any such other insurance coverage or the Plan. However, if you or the Insured Person has already recovered all or part of the expenses from any such other insurance coverage, FWD shall only be liable for such amount of Eligible Expense, if any, which is not compensated by any such other insurance
Notice to Claim
Medical claims
All claims incurred shall be submitted to FWD within 90 days after the date on which the Insured Person is discharged from the Hospital, or the date on which the relevant Medical Service is performed and completed. For this purpose,
(a) all original receipts and/or original itemised bills together with the diagnosis, type of treatment, procedure, test or service provided shall have been submitted to FWD; and
(b) all relevant information, certificates, reports, evidence, referral letter and other data or materials as reasonably required by FWD shall have been furnished to FWD for processing of such claim.
You shall notify FWD if claims cannot be submitted within the above timeframe, otherwise FWD shall have the right to reject claims submitted after the above timeframe. All certificates, information and evidence that are reasonably required by FWD and which can be reasonably provided by you shall be furnished at the expenses of you.
Death / accidental death claims
Death / accidental death benefit is payable to beneficiary upon Insured Person’s death if the claimant submits the completed Death Claim Form, the Death Claim - Attending Physician’s Report completed by the last attending doctor (only applicable for death occurred within the first 3 Policy Years), due proof of the death and any other documents as reasonably required by FWD (including all relevant certificates, reports, evidence and other data or materials).
All such documents which can be reasonably provided by you shall be furnished at the expenses of you.
Automatic Exchange of Financial Account Information
FWD must comply with the following requirements of the Inland Revenue Ordinance to facilitate the Inland Revenue Department automatically exchanging certain financial account information:
(i) to identify accounts as non-excluded “financial accounts” (“NEFAs”);
(ii) to identify the jurisdiction(s) in which NEFA-holding individuals and NEFA-holding entities reside for tax purposes;
(iii) to determine the status of NEFA-holding entities as “passive NFEs” and identify the jurisdiction(s) in which their controlling persons reside for tax purposes;
(iv) to collect information on NEFAs (“Required Information”); and
(v) to furnish Required Information to the Inland Revenue Department.
You must comply with requests made by FWD to comply with the above listed requirements.
Accident
shall mean a sudden and unforeseen event occurring entirely beyond the control of the Insured Person and caused by violent, external and visible means.
Confinement or Confined
shall mean an admission of the Insured Person to a Hospital that is recommended by a Registered Medical Practitioner for Medical Service and as an Inpatient as a result of a Medically Necessary condition. Confinement shall be evidenced by a daily room charge invoiced by the Hospital and the Insured Person must stay in the Hospital continuously for the entire period of Confinement.
Congenital Condition(s)
shall mean (a) any medical, physical or mental abnormalities existed at the time of or before birth, whether or not being manifested, diagnosed or known at birth; or (b) any neo-natal abnormalities developed within 6 months of birth.
Day Case Procedure
shall mean a Medically Necessary surgical procedure for investigation or treatment to the Insured Person performed in a medical clinic, or day case procedure centre or Hospital with facilities for recovery as a Day Patient.
Disability
shall mean a Sickness or Disease or Injury, including any and all complications arising therefrom.
Eligible Expenses
shall mean expenses incurred for Medical Services rendered with respect to a Disability.
Medically Necessary
Medically Necessary shall mean the need to have medical service for the purpose of investigating or treating the relevant Disability in accordance with the generally accepted standards of medical practice and such medical service must –
(a) require the expertise of, or be referred by, a Registered Medical Practitioner;
(b) be consistent with the diagnosis and necessary for the investigation and treatment of the Disability;
(c) be rendered in accordance with standards of good and prudent medical practice, and not be rendered primarily for the convenience or the comfort of the Insured Person, his family, caretaker or the attending Registered Medical Practitioner;
(d) be rendered in the setting that is most appropriate in the circumstances and in accordance with the generally accepted standards of medical practice for the medical services; and
(e) be furnished at the most appropriate level which, in the prudent professional judgment of the attending Registered Medical Practitioner, can be safely and effectively provided to the Insured Person.
For the purpose of these Terms and Benefits, without prejudice to the generality of the foregoing, circumstances where a Confinement is considered Medically Necessary include, but not limited to –
(i) the Insured Person is having an Emergency that requires urgent treatment in Hospital;
(ii) surgical procedures are performed under general anaesthesia;
(iii) equipment for surgical procedure is available in Hospital and procedure cannot be done on a Day Patient basis;
(iv) there is significantly severe co-morbidity of the Insured Person;
(v) taking into account the individual circumstances of the Insured Person, the attending Registered Medical Practitioner has exercised his prudent professional judgment and is of the view that for the safety of the Insured Person, the medical service should be conducted in Hospital;
(vi) in the prudent professional judgment of the attending Registered Medical Practitioner, the length of Confinement of the Insured Person is appropriate for the medical service concerned; and/or
(vii) in the case of diagnostic procedures or allied health services prescribed by a Registered Medical Practitioner, such Registered Medical Practitioner has exercised his prudent professional judgment and is of the view that for the safety of the Insured Person, such procedures or services should be conducted in Hospital.
For the purpose of exercising his prudent professional judgment in (v) to (vii) above, the attending Registered Medical Practitioner shall have regard to whether the Confinement –
(aa) is in accordance with standards of good and prudent medical practice in the locality for the medical service rendered, and, in the prudent professional judgment of the attending Registered Medical Practitioner, not rendered primarily for the convenience or the comfort of the Insured Person, his family, caretaker or the attending Registered Medical Practitioner; and
(bb) is in the setting that is most appropriate in the circumstances and in accordance with the generally accepted standards of medical practice in the locality for the medical service rendered.
Pre-existing Condition(s)
shall mean, in respect of the Insured Person, any Sickness, Disease, Injury, physical, mental or medical condition or physiological degradation, including Congenital Condition, that has existed prior to the Policy Issuance Date or the Policy Effective Date, whichever is the earlier. An ordinary prudent person shall be reasonably aware of a Pre-existing Condition, where –
(a) it has been diagnosed;
(b) it has manifested clear and distinct signs or symptoms; or
(c) medical advice or treatment has been sought, recommended or received.
Reasonable and Customary
FWD shall only cover charges or expenses which FWD believes are Reasonable and Customary. Reasonable and Customary shall mean, in relation to a charge for Medical Service, such level which does not exceed the general range of charges being charged by the relevant service providers in the locality where the charge is incurred for similar treatment, services or supplies for people with similar conditions, e.g. of the same sex and similar Age, for a similar Disability, as FWD reasonably determine in utmost good faith.
The Reasonable and Customary charges will never in any circumstance exceed the actual charges incurred. FWD may exercise the right to determine whether the charges for treatment, medical services and supplies are regarded as Reasonable and Customary with reference to treatment or service fee statistics and surveys in the insurance or medical industry; internal or industry claim statistics; gazette published by the Government; and/or other pertinent source of reference in the locality where the treatments, services or supplies are provided.
FWD may exercise the right to adjust any benefit payable in relation to any charges which are not Reasonable and Customary.
Standard Ward Room
shall mean a room type in a Hospital that is below a Standard Semi-private Room.
Standard Semi-private Room
shall mean a single or double occupancy room in a Hospital, with a shared bath or shower room.
Standard Private Room
shall mean a standard single occupancy room with an adjoining bathroom for the Insured Person’s use during his or her Confinement, but does not include any Hospital room that has its own kitchen, dining or sitting room.
The Company shall not reject any application by the Policy Holder for the transfer of ownership to –
vPrime Medical Plan is underwritten by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability) ("FWD Life/ FWD/We"). This eCommerce Platform is operated by FWD Financial Limited ("FWD Financial"). FWD Financial is an appointed and licensed insurance agency of FWD Life.
The product information in this website is for reference only and does not contain the full terms and conditions, key product risks and full list of exclusions of the policy. For the details of benefits and key product risks, please refer to the product brochure; and for exact terms and conditions and the full list of exclusions, please refer to the policy provisions of the plan.
Please make sure you are eligible for this product before applying:
Note: Online applicants will be requested to visit FWD Insurance Solutions Centres under the following circumstances: 1) Collection of policy documents upon issuance of policy; 2) Cancellation of policy during the cooling-off period; 3) Change of beneficiary; or 4) Full surrender. Under specific circumstances, we may request online applicants to visit FWD Insurance Solutions Centres for identity verification.
If you’re looking for more coverage, simply contact us and we’ll get back to you with more information.
It is a fixed amount of eligible expenses or expenses that, in a policy year, you must pay before we shall reimburse the remaining eligible Expenses or remaining expenses.
(which may be unable to fully meet your protection needs)
Minimize the protection gap and the amount of expenses you’ll need to pay out-of-pocket
You should:
Understand the benefits of your existing plan
Consider whether your existing plan can cover your expenses which is born by you due to vPrime’s deductible before you start claiming from vPrime
Should you need to claim, you won’t need to be responsible for any eligible expenses or expenses before the claim is covered by us
You should:
Enjoy a lower premium
You should:
*Including Employee Medical Insurance Plan and individual medical insurance plan
No known/unknown pre-existing conditions at the time of application
No other insurance & medical coverages
Applied vPrime Medical Plan as an insured person with no case-based exclusion
Confinement^ for colon cancer and sustained chemotherapy
Confinement^ for colon cancer and sustained chemotherapy
The above example is hypothetical and for illustration purpose. All figures and amount used to demonstrate how deductible works based on assumptions made for REFERENCE only.
^Confinement in a standard semi-private room of a HK private hospital.
*Deductible is waived under “First-dollar coverage – Deductible waived for designated crises” as specified cancer is one of the designated crises under this benefit. For the details of the benefit and other designated crises and the corresponding definition, please refer to the policy provisions of vPrime Medical Plan.
vPrime offers several options for flexibility to serve your needs in different life stages:
Increase the deductible – simply submit an application to increase the deductible without going through re-underwriting.
Reduce or remove the deductible - You can apply to reduce or remove the deductible through one of the following ways:
(i) you can go through re-underwriting to reduce or remove the deductible, subject to our approval; or
(ii) if your policy has been in force for at least two consecutive policy years, you can apply for reducing or removing the deductibles without re-underwriting at least 30 days before the renewal date that is on or immediately following one of these birthdays of insured person: 50, 55, 60, 65, 70, 75 or 80. You can only do this once.
Please refer to the policy provisions for details.
If insured person is ever diagnosed with a designated crisis (such as specified cancer, heart attack and stroke), the deductible will be waived under benefit “First-dollar coverage – deductible for designated crises”. For the definitions and details of designated crisis, please refer to policy provisions.
The Voluntary Health Insurance Scheme (VHIS) is a policy initiative introduced by the Health Bureau. VHIS products are individual indemnity hospital insurance products complied with the minimum requirements set out by the Health Bureau. It aims to enhance the protection level of individual indemnity hospital insurance products, provide the public with an additional choice of using private healthcare services through individual indemnity hospital insurance, and relieve the pressure on the public healthcare system in the long run.
All of them are Flexi Plans certified VHIS plan. vCare and vCare Supreme medical plan offer hospitalisation and surgical benefits, and enhanced benefits with itemised limits, and subject to annual benefit limit. While vPrime medical plan is a more comprehensive plan which offers full cover¹ up to annual benefit limit and lifetime benefit limit for many of the benefit items especially for hospitalisation and surgical benefits. And deductible is available for vPrime, you may select different deductible option to fit with your protection needs and enjoy and lower premium.
For further comparison, please click here or refer to product brochure.
In general, the group medical insurance only provides outpatient and hospitalization coverage with itemised limits. vPrime is an individual medical insurance, which provides full cover¹ for a range of hopsitalisation and surgical benefits (after deducting the remaining deductible and subject to the annual benefit limit and lifetime limit). In case there is shortfall after claiming your group medical insurance, you may claim the remaining amount with vPrime, and the premiums of vPrime are possible to be tax-deductible. In addition, vPrime can keep your medical protection upon resignation, change jobs, or enter the retirement stage when group medical is no longer available.
You should have regular review on your existing policies to ensure the coverages can meet your needs.
Yes. vPrime is a certified VHIS plan. Taxpayers, as the policy holders, will be eligible for tax deduction under the Inland Revenue Ordinance (Cap.112). If you are a Hong Kong taxpayer, you may be eligible for tax deduction of up to HKD8,000 per Insured Person per year of assessment for premium you paid for yourself and your specified relatives. Tax deduction is subject to the latest rules and regulation of Inland Revenue Department of Hong Kong Special Administrative Region. Please refer to the website of the Inland Revenue Department (“IRD”) of Hong Kong Special Administrative Region (www.ird.gov.hk/eng/) and VHIS (www.vhis.gov.hk/en/) or contact the IRD directly for any tax related enquiries. FWD and the intermediaries do not provide tax advice. You should always consult with a professional tax advisor if you have any doubts.
Policyholders are required to keep the premium receipts or annual premium statements issued by the VHIS product provider to prove eligibility for tax deduction.
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