Cookie Policy


This cookie policy explains how cookies is used by FWD Life Insurance Company (Bermuda) Limited, FWD General Insurance Company Limited and FWD Financial Planning Limited (hereinafter referred to as "the Company"). By using our website you agree to the use of cookies as outlined in this policy. Please disable cookies on your device if you do not wish to accept cookies from us.

Use of Cookies


The Company may use "cookies" to improve our internet service to you. Cookies are small data files that are automatically stored on your web browser in your computer that can be retrieved by the Company’s website. Cookies enable the Company’s website to remember you and your preferences when you visit the website and enable us to tailor the website to your needs. The information collected by cookies is anonymous visitor’s personalised settings information and contains no name or address information or any information that will enable anyone to contact you via telephone, e-mail or any other means. No customer personal data is stored in cookies. However, you can disable cookies by changing the settings of your web browser.


The Company may also work with third parties which use applications such as Facebook, DoubleClick and Google Inc., to research certain usage and activities on parts of our website on our behalf. These third parties use technologies such as tracking tags and "cookies", etc. to conduct such research. The information collected through technologies such as tracking tags and cookies, etc. are used to find out more about our users, including number of the visitors, their behaviour and usage patterns, for more accurate reporting and to improve the effectiveness of our marketing.


Information recorded through the use of these applications are aggregated, and no personally identifiable information about you is collected or shared by these third parties with the Company as a result of such research. No customer personal data is stored through these technologies.


To find out more about the use of cookies and the information-collecting practices and opt-out procedures of Facebook, DoubleClick and Google Inc, please visit:



In case of discrepancies between the English and Chinese versions, the English version shall apply and prevail.


For details of the Personal Data Protection Policy and Practices of the Company, please visit: www.fwd.com.hk/en/personal-data-protection-policy-and-practices/

24-hour Service Hotline 3123 3123 OR

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