Celebrate living

Changing the way people feel about insurance

At FWD we have a vision to change the way people feel about insurance. We’re led by our customers and driven by digital technology. This isn’t the way insurance usually feels. But we’re not your usual insurance company.

Celebrate living with us

Do you have your own #CelebrateLiving story? With our passion to protect your health and wealth, we hope to empower you to “press play” on your passion and live life to the fullest without hesitation.

Don’t wait for someday. #PressPlayWithFWD today!

Get to know us

A new kind of cover

Protect what’s important to you with more coverage, fewer exclusions, and greater peace of mind

Straightforward claims

Fast approval, easy pay-outs, dedicated claims ambassadors. We’re doing all we can to make the process smoother, and easier

A digital experience

We’re bringing our brand to life with faster, smarter insurance. From paperless claims to our comprehensive ‘e-service'

We're taking a new approach to claims

We offer a range of complimentary services and support for customers making a claim. That’s the FWD difference.

About us

FWD Hong Kong is part of the FWD Group, a fast-growing pan-Asian life insurer with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD is a top 3 life insurer by new business first year premium in Hong Kong^*.

FWD Hong Kong has been assigned strong financial ratings by international agencies. It offers life and medical insurance, employee benefits, and financial planning.

FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance.

For more information about FWD Hong Kong, please visit www.fwd.com.hk.

* Source: Provisional Statistics on Hong Kong Long Term Insurance Business - January to December 2022, Insurance Authority of Hong Kong. The calculation combines individual and group businesses, and non-bank insurers.

Protect what’s important to you

Life insurance

Our products include individual life insurance, medical and critical illness protection plans, savings plans, retirement plans, and investment-linked insurance.

FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability)
28/F, FWD Financial Centre, 308 Des Voeux Road Central, Hong Kong
Tel +852 2850 2333 | Fax +852 2850 3999

FWD Life (Hong Kong) Limited
FWD Life Assurance Company (Hong Kong) Limited
28/F, FWD Financial Centre, 308 Des Voeux Road Central, Hong Kong
Tel +852 2199 1000 | Fax +852 8101 3977

FWD Financial Limited
It is an appointed and licensed insurance agent of FWD Life Insurance Company (Bermuda) Limited (Licence no. FA2568).
28/F, FWD Financial Centre, 308 Des Voeux Road Central, Hong Kong
Tel +852 3123 3338 | Fax +852 2850 3999

FWD Life Insurance Company (Macau) Limited
12/F, Fortuna Business Centre, No. 301-355, Avenida Commercial De Macau, Macau
Tel +853 8988 6060 | Fax +853 8988 6100

General Insurance*

We are here to support your everyday life and enable you to celebrate living with wider protection choices.

FWD Financial Limited
It is an appointed and licensed insurance agent of Bolttech Insurance (Hong Kong) Company Limited (Licence no. FA2568).
28/F, FWD Financial Centre, 308 Des Voeux Road Central, Hong Kong
Tel +852 3123 3338 | Fax +852 2850 3999

*Hong Kong only

Employee Benefits*

By protecting your employees you’re protecting your greatest asset of all: your people. At FWD we offer one of the widest and most competitive product ranges of group life and medical insurances in Hong Kong including standard package as well as tailor-made, bespoke plans.

Our group life insurance provide a range of benefits including death / accidental death, total and permanent disablement, and dismemberment. With our group medical insurance, covered members benefit from medical insurance and long-term disability income.

*Hong Kong only

Financial Planning*

Our expert, experienced financial advisers can help you plan for the future you want. We offer trusted advice on how to protect your income as well as how to grow your savings through our recommended investment portfolios.

FWD Financial Planning Limited
28/F, FWD Financial Centre, 308 Des Voeux Road Central, Hong Kong
Tel +852 2850 3499 | Fax +852 2850 3438

*Hong Kong only

Our factsheets

Take a look at our factsheets with all the need-to-know information about FWD.

Our corporate governance

We’re building a culture of integrity with a robust framework to ensure we do the right things right.

Our partnerships

We know that sustainable success comes from investing in people, in ideas and in partnerships. So as we expand our footprint and grow our brand, we’re also growing new networks and relationships.

Our Community Care programme

Since our launch, we’ve been striving to support the community and build long term partnership with charities and organisations to create positive changes in the society.

Awards

We’re proud of our people, our projects, and our dynamic working environment. Our awards shine a spotlight on some of our greatest success stories - as well as the hard work that got us there.

At FWD, we know that if you think differently, you’ll do differently. So I’m incredibly proud of our inspiring vision, our portfolio of products and the new standards we’re setting in customer experience. I’m also hugely proud of our team and their commitment to challenging the old ways and going where our customers want to go. The industry here in Hong Kong is one of the most dynamic in the world, and here at FWD, we’re at the heart of it all – changing the way people feel about insurance.

Mr. Ken Lau

Managing Director, Greater China, and Chief Executive Officer, Hong Kong

Our latest press and media

Want to join us?

We operate a workspace that nurtures fearless innovation and big ideas – powered by our vision to change the way people feel about insurance.