The things you need to know before you make a claim
Contact HR and check your claim is eligible
We know that making a loss of life claim can feel challenging. It’s always a good idea to first check that the policy covers your claim. You should also check with the HR department on their claims procedure and any policy details, for example policy number and cover.
The HR department can additionally provide important information such as employment letter, proof of salary and salary payments.
Please make a note of our deadlines
The HR team must notify us within 45 days from the date of loss by sending in the claim form. All other documents can be sent within 90 days from the date of loss. Therefore please contact the HR department asap to advise them that you need to make a claim and then get details of what to do next.