1

Book a consultation

2

Fill out the form

3

Sit back and relax

1

Book a consultation

  • Book a consultation with your doctor
    (should arrange confinement to Gleneagles Hospital)

2

Fill out the form

3

Sit back and relax

  • If your application is approved, FWD will inform you of the arrangement details by phone and will send an "In-Patient Credit Arranegment Authorization" to Gleneagles Hong Kong Hospital. Upon discharge, you shall pay the Annual Deductible Balance (if any).

IMPORTANT NOTE

  • Final decision of Cashless Facility is subject to the discretion of FWD.
  • If hospitalisation is due to illness / disability classified under exclusion or the applied treatment fees exceeds your benefit entitlement or there is outstanding shortfall owed to FWD, no Cashless Facility will be arranged.

Remarks:
The above claims procedure is for reference only. For more details, please refer to the relevant policy provisions. FWD reserves the right to amend these requirements or seek additional information to support each claim.

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