1

Collect supporting documents

2

Fill out the claim form

3

Send in documents

1

Collect supporting documents

  • All Receipts

  • Policyholder's Identity Card

  • All Laboratory Tests and Imaging Scan Reports

2

Fill out the claim form

3

Send in documents

By Mail
  • 1/F, FWD Financial Centre, 308 Des Voeux Road Central, Hong Kong
In Person
  • Drop your documents at our customer service centre (Find the nearest one here)

Submission Timeline

  1. Please submit the completed claim form with required supporting documents to us within 90 days from the date of consultation/treatment.

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