Stress-Free Claims, Seamless Experience

Find out about our fast and easy claims process

Simplified claims with heart
Easy self-claim guided by compassion.
Select policy type and claim type
Prepare documents as per guidelines

File claim via eServices app and upload documents1

Get approval in as fast as 37 seconds and receive prompt payment2

In 2022, we have processed
38,626 claim applications1
96
%
Aggregate successful rate
37
sec
Fastest processing time2
2
days
Average processing time

Self-claim with confidence!

Manage your insurance claims confidently with our FWD eServices app, anytime and anywhere. By eliminating complicated procedures and paperwork, you can now focus on your needs and enjoy peace of mind. Insurance self-claims can actually be easy and hassle-free!

Learn about the claim process

Begin by answering 2-3 simple questions to specify the type of claim you wish to file.
Policy owner
Is the policy owned by an individual (e.g. you or your family member) or a group (e.g. company)?
Policy type
What type of insurance are you claiming for?
Life insurance
Financial security to those left behind in the unfortunate event of the insured person's passing.
Critical illness insurance
A lump-sum payment upon diagnosis of a severe illness, such as cancer, heart attack, stroke, etc.
Dismemberment & disability claims
A lump sum or monthly benefits when suffering from dismemberment or losing the ability to work.
Critical illness claims
A lump-sum payment upon diagnosis of a severe illness, such as cancer, heart attack, stroke, etc.
Death claims
Financial security to those left behind in the unfortunate event of the insured person's passing.

Frequently asked questions

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