There’s no place like home. But fires do happen and they can easily spread. This plan protects your belongings, helping you recover financially if a fire occurs. Our plans provides cover whether you’ve rented or bought your home.
Yes. The quickest and easiest way is to download our app, FWD Moments. Find out more here. You can also send in a claim by post. For advice and support, please call our Service Hotline on +852 3123 3123.
How do I file a claim?
This depends on the type of cover you have. The fastest and easiest way to make a claim is through FWD Moments, our fast and easy app. Through FWD Moments, you can file a claim and for some plans, get paid instantly. Find out more here.
What should I do if I’ve forgotten my FWD Moments log-in or password?
Please fill in the information for "Forgot Login ID / password" on the FWD Moments app home page to reset Login ID / password.