Forms

Let’s make insurance easier online

We’ve designed FWD eServices so that you can manage your insurance quickly, easily and at the exact right time that suits you.

For more transaction types, log in to eServices now.

All the forms you need are here

Start by selecting your product type below from the drop-down list in orange. You can then select, download and fill in the form, and we can get you the help you need.

Claim form

Hospitalisation / Accident claim (For life insurance)

Attending physician's report (For loss of life)

Personal accident claim (For general insurance - Medical expenses claim only (no further treatment required))

Accidental dismemberment claim (For life insurance)

Claim form for loss of life

Personal accident claim (For general insurance)

Hospitalisation / Accident claim

Customer forms

Credit card payment authorisation (For general insurance renewals)

Policy services and request forms

Policy change of ownership form

Form for setting up a direct debit / card payments

Request to make a policy change / change information (For general insurance)

Policy services request forms

Credit card payment authorisation (For general insurance)

Need help with your claim?

No problem. These are the different ways we can help and support.

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