Medical insurance

MyMillion Medical Plan

A product designed for most of you with full coverage on a series of hospitalisation and surgical expenses to standard ward room at affordable premiums.

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Age
25
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Based on information you provided, here is your quote:
Payment mode
Annual deductible (HKD)
$30,000
$0
$60,000
What is Annual deductible?
Standard
HK$
--
/month
Annual Limit
HK$1,000,000
Superior
HK$
--
/month
Annual Limit
HK$4,000,000
All premiums are calculated on standard rates and this quote is for reference only. The actual premium to be paid includes an insurance levy, which we’re obliged to add and will be collected by the Insurance Authority.
Before proceeding, please confirm you understand this product’s features and that it fits your need(s).
Male, 25 years old, deductible HK$30,000
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Product highlights

Do you find yourself in a similar situation?

No medical coverage

and looking for a comprehensive medical plan but worry about the affordability of such plans.

Have an individual medical/VHIS plan

but worry that the sub-limits of the benefits may not fully cover the medical expense for serious illness.

Have a group medical plan

but worry that the coverage may not fully cover the medical expenses for serious illness or that you’d no longer be covered upon retirement.

MyMillion Medical Plan is here to help!

Affordable premiums suit for most of you with full cover¹ for a series of hospitalisation and surgical expenses on a reimbursement basis without sub-limit

Guaranteed renewal up to Age 101

2 plan levels and 4 Annual Deductible options to fit your existing coverage^

^ You should have regular review on your existing policies to ensure the coverages can meet your needs.

Product highlights

Designed for mass market at affordable premiums

Fully cover¹ a series of hospitalisation and surgical expenses in the Standard Ward Room² only for a lower premium.


Two plan levels with appropriate Annual Limit of HK$1,000,000 or HK$4,000,000 to suit your medical protection needs.


The choice and flexibility of 4 Annual Deductible options to meet your protection needs and budget.

Fully cover¹ a series of hospitalisation and surgical expenses in the Standard Ward Room² only for a lower premium.


Two plan levels with appropriate Annual Limit of HK$1,000,000 or HK$4,000,000 to suit your medical protection needs.


The choice and flexibility of 4 Annual Deductible options to meet your protection needs and budget.

Spending your premium on the benefit items you need

Full cover¹ of a wide range of medical expenses up to HK$1,000,000 (Standard Plan) or HK$4,000,000 (Superior Plan) per Policy Year without any lifetime limit.

  • A range of hospitalisation and surgical expenses such as room and board, miscellaneous medical charges and surgery fee etc.

  • Prescribed Non-surgical Cancer Treatments³ include radiotherapy, chemotherapy, targeted therapy, immunotherapy and hormonal therapy

  • Kidney Dialysis

  • Prescribed Diagnostic Imaging Test⁴ such as computed tomography (“CT” scan), magnetic resonance imaging (“MRI” scan) and positron emission tomography (“PET” scan) etc.


We’ll cover any Pre-existing Conditions unknown at the time of application from the day 31 of the Policy Date.

Full cover¹ of a wide range of medical expenses up to HK$1,000,000 (Standard Plan) or HK$4,000,000 (Superior Plan) per Policy Year without any lifetime limit.

  • A range of hospitalisation and surgical expenses such as room and board, miscellaneous medical charges and surgery fee etc.

  • Prescribed Non-surgical Cancer Treatments³ include radiotherapy, chemotherapy, targeted therapy, immunotherapy and hormonal therapy

  • Kidney Dialysis

  • Prescribed Diagnostic Imaging Test⁴ such as computed tomography (“CT” scan), magnetic resonance imaging (“MRI” scan) and positron emission tomography (“PET” scan) etc.


We’ll cover any Pre-existing Conditions unknown at the time of application from the day 31 of the Policy Date.

Extra supports on designated illnesses and several cash benefits

Additional Benefit for Prescribed Non-surgical Cancer Treatment³, Kidney Dialysis and Organ or Bone Marrow Transplantation (“Additional Benefit”) up to HK$500,000 (Standard Plan) or HK$2,000,000 (Superior Plan) per Policy Year.


We will reduce the Balance of Annual Deductible to zero for the claim arising from designated crises, means the Annual Deductible will be waived in respect of such claim.


We offer several cash benefits to give you extra support.

  • Cash Benefit for Day Case Procedure

  • Cash Benefit for Top-up Subsidy⁶

  • Cash Benefit for Confinement in General Ward of Public Hospital in Hong Kong

Additional Benefit for Prescribed Non-surgical Cancer Treatment³, Kidney Dialysis and Organ or Bone Marrow Transplantation (“Additional Benefit”) up to HK$500,000 (Standard Plan) or HK$2,000,000 (Superior Plan) per Policy Year.


We will reduce the Balance of Annual Deductible to zero for the claim arising from designated crises, means the Annual Deductible will be waived in respect of such claim.


We offer several cash benefits to give you extra support.

  • Cash Benefit for Day Case Procedure

  • Cash Benefit for Top-up Subsidy⁶

  • Cash Benefit for Confinement in General Ward of Public Hospital in Hong Kong

Third-party professional health assistance services for the support you need

PREMIER THE ONEcierge⁷ with cashless facility in Pan-Asia (Hong Kong, Mainland China, Taiwan, Singapore and Japan).


Second Medical Opinion Service⁸.


International SOS 24-hour Worldwide Assistance Services⁸.

PREMIER THE ONEcierge⁷ with cashless facility in Pan-Asia (Hong Kong, Mainland China, Taiwan, Singapore and Japan).


Second Medical Opinion Service⁸.


International SOS 24-hour Worldwide Assistance Services⁸.

Case Study

Ms. Cheung (aged 40, non-smoker)

No known/unknown pre-existing conditions at the time of application

Got protection
Applied MyMillion Medical Plan as an insured with no case-based exclusion:

Plan
MyMillion Medical Plan - Standard​
Annual Deductible
HK$60,000
Policy Date
1/1/2023
Diagnose with breast cancer

She finds out a painless lump in her breast and has the following treatments for investigation. Thereafter, she is confirmed diagnosed with stage-two breast cancer.

15/2/2025
10/3/2025
  • 3 outpatient visits
  • PET scan and MRI scan
  • Ultrasound-guided Core Needle Biopsy
Medical Expenses
HK$37,000
Confinement and surgery for mastectomy

She is Confined in a Standard Ward Room of private Hospital in Hong Kong for receiving mastectomy.

16/3/2025
19/3/2025

Treatment
Confinement and surgery for mastectomy

Medical Expenses
HK$185,000
Non-surgical Cancer Treatments

She receives the following treatments after discharge from Hospitals and recovers upon the completion of treatments.

25/3/2025
10/9/2025

Treatment
Chemotherapy and targeted therapy

Medical Expenses
HK$600,000
Medical expenses covered by MyMillion Medical Plan ("MyMillion")
Treatments
Eligible Expenses
Pre-confinement outpatient treatments
HK$37,000ⁱ
Confinement and surgery for mastectomy
HK$185,000ⁱⁱ
Prescribed Non-surgical Cancer Treatments
HK$600,000ⁱⁱⁱ

Total Eligible Expenses
HK$822,000
Balance of Annual Deductible
0ⁱᵛ
Full Cover
Total reimbursement amount
HK$822,000

Ms. Cheung can also get the cash benefit of HK$500 under Cash Benefit for Day Case Procedure for the Day Case Procedure of Ultrasound-guided Core Needle Biopsy.

Tips

If the benefit payment has reached the Annual Limit, the excess of Eligible Expenses for Prescribed Non-surgical Cancer Treatments can be covered by Additional Benefit (up to HK$500,000 per Policy Year).

The above example is hypothetical and for illustration purpose. All figures and amounts used are based on assumptions made for REFERENCE only. Each case is different and will be determined by FWD via claim assessment on a case by case basis.

Remarks

General Information

Plan type

Basic Plan

Issue age

1 (from 15 days) – 81

Premium Structure
  • Based on Insured’s Age at policy issuance
  • Renewal premiums are non-guaranteed and will be determined annually and accordingly to the Insured’s Age upon renewal⁹.
Premium payment term

To Age 101

Benefit term

Guaranteed yearly renewable⁹ to Age 101

Premium payment mode

Monthly / Annually

Currency

HKD

Territorial scope of cover

Except for Psychiatric Treatments¹⁰ and Cash Benefit for Confinement in General Ward of Public Hospital in Hong Kong;

  • Asia¹¹ for non-Emergency Treatment
  • Worldwide for Emergency Treatment
Entitled ward class

Standard Ward Room²

Annual Deductible options (applicable to items I to III)

HKD 0 / HKD 10,000 / HKD 30,000 / HKD 60,000

Annual Limit (applicable to items I to III)

Standard: HKD1,000,000 per Policy Year
Superior: HKD 4,000,000 per Policy Year

I. Hospitalisation benefits
(a) Room and Board

Full cover¹

(b) Intensive Care Unit Charges¹²

Full cover¹

(c) Physician’s Hospital Visit and Specialist’s Fee¹³

Full cover¹

(d) Miscellaneous Medical Charges¹³

Full cover¹

(e) Hospital Companion Bed¹³

Full cover¹ (subject to 1 Family Member of Insured per day)

(f) Private Nursing Care’s Fee¹³

Full cover¹ (maximum 30 days per Policy Year, subject to 1 Qualified Nurse per day)

(g) Prescribed Diagnostic Imaging Tests⁴

Full cover¹

(h) Psychiatric Treatments¹⁰

HKD 40,000 per Policy Year
Only applicable to Confinement in Hong Kong as recommended by a Specialist

II. Surgical benefits

Full cover¹
(In-Patient and out-patient, including Surgeon’s fee, operating theatre fee and Anaesthetist’s fee)

III. Other benefits
(a) Pre-Confinement / Day Case Procedure Out-Patient Care¹⁴

Full cover¹
Maximum 3 prior out-patient visits or Emergency consultations per Confinement/ Day Case Procedure, subject to 1 visit per day

(b) Post-Confinement / Day Case Procedure Out-Patient Care¹⁴

Full cover¹
Maximum 20 follow-up out-patient visits per Confinement/ Day Case Procedure (within 90 days after discharge from Hospital or completion of Day Case Procedure, subject to 1 visit per day)

(c) Post-Confinement Home Nursing¹⁵

Full cover¹
Maximum 30 days per Policy Year (within 30 days after discharge from Hospital following surgery or admission to Intensive Care Unit, subject to 1 Qualified Nurse per day)

(d) Emergency Out-Patient Accident Treatment Charges

Full cover¹ (within 72 hours of the Accident)

(e) Emergency Dental Treatment

Full cover¹ (within 3 months of the Accident)

(f) Prescribed Non-surgical Cancer Treatments³

Full cover¹ (including radiotherapy, chemotherapy, targeted therapy, immunotherapy and hormonal therapy)

(g) Kidney Dialysis

Full cover¹ (including the rental cost of a kidney dialysis machine for use on the Insured at home)

(h) Pregnancy Complications¹⁶

Full cover¹

(i) Post-Confinement / Day Case Procedure Chinese Medicine Treatment¹⁴

Standard: HKD 300 per visit
Superior: HKD 500 per visit

Maximum 10 follow-up out-patient visits per Confinement/Day Case Procedure (within 90 days after discharge from Hospital or completion of Day Case Procedure, subject to 1 visit per day)

(j) Post-Confinement / Day Case Procedure Physiotherapist or Chiropractic Consultation¹⁴

Standard: HKD 300 per visit
Superior: HKD 500 per visit

Maximum 10 follow-up out-patient visits per Confinement/Day Case Procedure (within 90 days after discharge from Hospital or completion of Day Case Procedure, subject to 1 visit per day)

IV. Additional Benefit for Prescribed Non-surgical Cancer Treatments³, Kidney Dialysis and Organ or Bone Marrow Transplantation

Eligible Expenses incurred in excess of the amounts payable under:
a) benefit item (f) of III. Other benefits for Prescribed Non-surgical Cancer Treatments³;
b) benefit items (d) of I. Hospitalisation benefits and (g) of III. Other benefits for Kidney Dialysis; or
c) benefit items (a) - (g) of I. Hospitalisation benefits and II. Surgical benefits for organ or bone marrow transplantation.

Maximum benefit limit per Policy Year
Standard: HKD 500,000
Superior: HKD 2,000,000

V. Cash Benefit for Day Case Procedure

HKD 500 per Day Case Procedure
(Maximum 1 Day Case Procedure per day)

VI. Cash Benefit for Top-up Subsidy⁶

HKD 500 per day of Confinement
(Maximum 60 days per Policy Year)

VII. Cash Benefit for Confinement in General Ward of Public Hospital in Hong Kong

HKD 500 per day of Confinement
(Maximum 60 days per Policy Year)

VIII. Compassionate Death Benefit

Standard: HKD 5,000
Superior: HKD 15,000

IX. Accidental Death Benefit (in addition to Compassionate Death Benefit)

Standard: HKD 5,000
Superior: HKD 15,000

X. Special Benefit for Infant
  • While the policy is in force, if the Insured or Insured’s spouse gives birth to a child after the policy has been in force for 2 consecutive Policy Years from the Policy Date, the newborn baby can enjoy the designated medical plan’s coverage for 1 year without further evidence of insurability and at no additional charge.
  • Each child is eligible for this benefit once only but there is no restriction on the number of newborns who can enjoy the benefit.
XI. First-dollar Coverage – Annual Deductible Waived for Designated Crises⁵
  • The Balance of Annual Deductible (if any and if applicable) will be reduced to zero for the Medical Services if the Insured:

  • is reasonably aware of any of the designated crises after the first 90 days from the Policy Date; and

  • upon the recommendation of the attending Physician in writing, receives any Medical Services as a result of the designated crises for which benefits are payable under benefit items I to III as shown in this Benefit Schedule.

  • Only applicable to policies with Annual Deductible

XII. Guaranteed Convertibility to Reduce or Remove Annual Deductibles at Specified Age
  • Once per lifetime of the Insured, you can choose to reduce or remove the Annual Deductible (if any and if applicable) at Insured’s attained age 50, 55, 60, 65, 70, 75 or 80 without re-underwriting if the policy has been in force for 2 consecutive Policy Years from the Policy Date
  • Only applicable to policies with Annual Deductible
XIII. PREMIER THE ONEcierge⁷

Service Program

XIV. International SOS 24-hour Worldwide Assistance Services⁸

Service Program

XV. Second Medical Opinion Service⁸

Service Program

  1. Full coverage/ cover/ fully cover means no itemised benefit sublimit, the actual amount of Eligible Expenses charged after deducting the Balance of Annual Deductible (if any) and is subject to the Annual Limit. Full cover applies to selected benefit items only, while other benefit items are not fully covered and are subject to respective benefit item’s limits. Please refer to Benefit Schedule and policy provisions for details. For Psychiatric Treatments covered by MyMillion, full cover is not applicable and sublimit applies.
  2. Standard Ward Room refers to a room type in a Hospital that is of a quality below a Standard Semi-Private Room. Standard Semi-Private Room refers to a single or double occupancy room in a Hospital, with a shared bath or shower room. Standard Private Room refers to a standard single occupancy room with an adjoining bathroom for the Insured’s use during his or her Confinement, but does not include any Hospital room that has its own kitchen, dining or sitting room.
    If on any day of Confinement, the Insured is voluntarily Confined in a ward class of Hospital accommodation higher than Standard Ward Room, the ward class adjustment factor shall be applied to the Eligible Expenses incurred on that day, please refer to clause 5.4 of “Limitation of Claim” under the policy provisions for details.
  3. Treatments covered here only include radiotherapy, chemotherapy, targeted therapy, immunotherapy and hormonal therapy.
  4. Prescribed Diagnostic Imaging Tests refers to computed tomography (“CT” scan), magnetic resonance imaging (“MRI” scan), positron emission tomography (“PET” scan), PET-CT combined and PET-MRI combined. FWD will pay for the Eligible Expenses charged on Prescribed Diagnostic Imaging Test performed during Confinement or in a setting for providing Medical Services to a Day Patient recommended in writing by the attending Physician for the investigation or treatment of a Disability.
  5. While the Policy is in force, if the Insured suffers the following designated crises (as defined herein below and Appendix 2 in policy provision) and is upon the recommendation of the attending Physician, Surgeon and Specialist in writing, receives any Medical Services as a direct result of the designated crises, in calculation of benefits payable under sections I to III under Benefit Schedule, the payment of the Balance of Annual Deductible (if any and if applicable) will be reduced to zero. We will pay the Eligible Expenses charged on such Medical Services for designated crises before the entire Annual Deductible is met. Designated crises will include:
    i) Cardiac Impairment Caused By Cardiomyopathy;
    ii) Cardiac Impairment Due To Primary Pulmonary Arterial Hypertension;
    iii) Chronic Liver Disease;
    iv) Coronary Artery Bypass Operation;
    v) End Stage Lung Disease;
    vi) Fulminant Hepatitis;
    vii) Heart Attack (Acute Myocardial Infarction);
    viii) Kidney Failure;
    ix) Major Organ Transplantation;
    x) Open Heart Valve Surgery;
    xi) Parkinson’s Disease;
    xii) Severe Rheumatoid Arthritis;
    xiii) Specified Cancer;
    xiv) Stroke;
    xv) Surgery to Aorta; and
    xvi) Terminal Illness.
    This benefit will not be applicable to the Medical Services arising from any designated crisis that You or Insured is aware of, or will be reasonably aware of within the first 90 days from the Policy Date. You or the Insured will be reasonably aware of a designated crisis where:
    i) the designated crisis has been diagnosed;
    ii) the designated crisis has manifested clear and distinct signs or symptoms; or
    iii) medical advice or treatment has been sought, recommended or received for the designated crisis. This benefit is applicable to the Policies with Annual Deductible only.
  6. For the Insured covered by any other hospital and surgical reimbursement plans issued by a licensed insurance company other than FWD, regardless of whether it is an individual or group policy, if the Eligible Expenses incurred for any Confinement of the Insured are payable under the Policy after any reimbursement has been paid by such other licensed insurance companies, this benefit will be payable for each day of Confined period in Hospital, subject to the limits as specified in the Benefit Schedule.
  7. PREMIER THE ONEcierge is currently provided by HealthMutual Group Limited (“HMG”) and its healthcare network team, it is not a part of the policy or benefit item under the policy provisions of the Plan and it is not guaranteed renewable. FWD reserves the right to terminate or vary PREMIER THE ONEcierge in its sole discretion without further notice. FWD will not be responsible for any act, negligence or failure to act on the part of HMG and its healthcare network team. For details, please refer to the flyer attached to the product brochure.
  8. The services are currently provided by International SOS and are not guaranteed renewable. All relevant fees and charges (if any) of these services must be paid by you. FWD will not be responsible for any act, negligence or failure to act on the part of International SOS and/or any of its affiliates. Details of the services may be revised from time to time without prior notice from FWD. For details, please refer to the flyer attached to the product brochure.
  9. FWD will guarantee the renewal at each Policy Anniversary up to the Policy Anniversary immediately following the Insured’s 100th birthday. The automatic renewal is only applicable if the policy premiums are paid when due without the requirement of evidence of insurability. FWD has the right to review and adjust the policy’s premium each Policy Anniversary. FWD determines the premium rates for each renewal based on factors including but not limited to the Age of the Insured at the time of renewal, claims experience, medical inflation and policy persistency, provided any premium review will be applied to all other policies of the same kind and these premium rates are not guaranteed.
  10. FWD will pay this benefit in lieu of items (a) to (d) and (f) to (g) in section I. Hospitalisation benefits, section II. Surgical benefits and items (a) and (b) in section III Other benefits. under Benefit Schedule. For the avoidance of doubt, where a Confinement is not solely for the purpose of psychiatric treatments, this benefit will only be payable for the Eligible Expenses charged on the Medical Services related to psychiatric treatments. Where the Eligible Expenses involve both psychiatric and non-psychiatric treatments and apportionment of the expenses is not available, the expenses in entirety will be payable under this benefit if the Confinement is initially for the purpose of psychiatric treatments. If the Confinement initially is not for the purpose of psychiatric treatment, the expenses in entirety will be payable for items (a) to (d) and (f) to (g) in section I. Hospitalisation benefits, section II. Surgical benefits and items (a) and (b) in section III Other benefits under Benefit Schedule.
  11. Asia refers to Afghanistan, Australia, Bangladesh, Bhutan, Brunei, Cambodia, Mainland China, Hong Kong, India, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Laos, Macau, Malaysia, Maldives, Mongolia, Myanmar, Nepal, New Zealand, North Korea, Pakistan, the Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Timor-Leste, Turkmenistan, Uzbekistan and Vietnam.
  12. If this benefit is paid, benefit item (a) in section I Hospitalisation benefits under Benefit Schedule will not be paid.
  13. The benefit will only be payable if benefit item (a) or (b) in section I Hospitalisation benefits under Benefit Schedule has been paid.
  14. The benefit will only be payable if one of the benefit items (a) or (b) in section I Hospitalisation benefits or section II Surgical benefits under Benefit Schedule has been paid.
  15. The benefit will only be payable if one of the benefit item (b) in section I Hospitalisation benefits or section II Surgical benefits under Benefit Schedule has been paid.
  16. FWD will pay the Eligible Expenses incurred for the benefit items (a) to (d) and (g) in section I. Hospitalisation benefits and section II Surgical benefits under Benefit Schedule where a surgical procedure is performed by a Surgeon during Confinement or in a setting for providing Medical Services to a Day Patient as a result of the following pregnancy related complications arising during antepartum stages of pregnancy or childbirth – (i) ectopic pregnancy; (ii) molar pregnancy; (iii) disseminated intravascular coagulopathy; (iv) pre-eclampsia; (v) miscarriage; (vi) threatened abortion; (vii) medically prescribed induced abortion; (viii) foetal death; (ix) postpartum hemorrhage requiring hysterectomy; (x) eclampsia; (xi) amniotic fluid embolism; or (xii) pulmonary embolism of pregnancy. This benefit will only be payable provided that the date of diagnosis of such pregnancy complication is at least 1 year after the Policy Date.

Credit Risk

MyMillion is an insurance Policy issued by FWD. The Application of this insurance product and all benefits payable under your Policy are subject to the credit risk of FWD. You will bear the default risk in the event that FWD is unable to satisfy its financial obligations under this insurance contract.

Exchange Rate and Currency Risk

The Application of this insurance product with the Policy currency denominated in a foreign currency is subject to that foreign currency’s exchange rate and currency risk. The foreign currency may be subject to the relevant regulatory bodies’ control (for example, exchange restrictions). If your home currency is different from the Policy currency, please note that any exchange rate fluctuation between your home currency and the Policy currency of this insurance product will have a direct impact on the amount of premium required and the value of benefit(s) to be received. For instance, if the Policy currency of the insurance product depreciates substantially against your home currency, there is a negative impact on the benefits you receive from MyMillion. If the policy currency of the insurance product appreciates substantially against your home currency, your burden of the premium payment is increased.

Inflation Risk

The cost of living in the future may be higher than now due to the effects of inflation. Therefore, the benefits under MyMillion may not be sufficient for the increasing protection needs in the future even if FWD fulfills all of its contractual obligations.

Premium Adjustment

The premium is non-guaranteed and will be determined annually based on the Age of the Insured at the time of renewal. The premium may increase significantly due to factors including but not limited to Age of the Insured at the time of renewal, claims experience, medical inflation and policy persistency, provided any premium review will be applied to all other policies of the same kind and these premium rates are not guaranteed.

Premium Term and Non-Payment of Premium

The premium payment term of MyMillion is up to the Age 101 of the Insured.
FWD allows a grace period of 30 days after the premium due date for payment of each premium. This Policy shall continue to be in effect during the grace period but no benefits shall be payable unless the premium is paid. If a premium is still unpaid at the expiration of the grace period, the Policy will be terminated from the date the first unpaid premium was due. Please note that once the Plan is terminated on this basis, you will lose all of your benefits.

Termination Conditions

The policy will be automatically end on the earliest of the followings:

  1. The Insured dies;
  2. The Expiry Date of the policy;
  3. You cancel the policy. FWD will determine the cancellation date based on FWD’s rules and regulations at that time;
  4. If the change of place of residence or occupation means that the residence or occupation is not insurable according to FWD’s underwriting rules, FWD may terminate the policy or refuse to pay benefits under relevant policy after the change;
  5. If a claim is false, fraudulent, intentionally exaggerated or if any person has used fraudulent means to attempt to claim a benefit, premium paid and insurance levy will not be refunded and any benefit paid because of such means will be recovered; or
  6. The premium grace period expires and FWD has not received the premium payment.

Under the policy, FWD will not pay any benefits in relation to or arising from the following expenses:

  1. war, invasion, acts of foreign enemies, hostilities or warlike operations (whether war be declared or not), civil war, rebellion, revolution, insurrection, riot, strike, civil commotion assuming the proportions of or amounting to an uprising, military or usurped power, terrorist act, naval, military or air-force services, any operation or combat duty with any armed force of any country, territory, or organization, nuclear reactions, nuclear radiation, nuclear contamination, biological contamination or chemical contamination;
  2. the willful participation of the Insured in any criminal offence or illegal acts;
  3. AIDS or any complications associated with a HIV infection, unless the First Symptoms appear of a relevant Illness due to AIDS or any complications associated with HIV infection occur 2 years or more after the Policy Date. HIV Infection refers to an infection where blood or other relevant test(s) indicate, in FWD’s opinion, either the presence of any Human Immunodeficiency Virus, antigens or antibodies to such virus;
  4. Non-Emergency Treatment outside Asia; and
  5. Pre-existing Condition(s) or any Eligible Expenses incurred for Pre-existing Condition(s) that You and/or Insured was not aware and would not reasonably have been aware on or before the 30th day of the Policy Date.

Suicide

If the Insured commits suicide (whether sane or insane at that time) within 13 calendar months from the Policy Date, FWD’s liability under the policy will be limited to the refund of premiums paid (without interest) less any outstanding insurance levy and any benefit which has been paid under the policy.

Cancellation Right within Cooling-off Period
If you are not fully satisfied with this policy, you have the right to change your mind.
FWD trusts that this policy will satisfy your financial needs. However, if you are not completely satisfied, you have the right to cancel and obtain a full refund of the insurance premium paid by you and insurance levy paid by you without interest by giving FWD written notice. Such notice must be signed by you and received directly by the office of FWD within 21 calendar days immediately following either the day of delivery of the policy or a Cooling-off Notice to you or your nominated representative, whichever is the earlier. The notice is the one sent to you or your nominated representative (separate from the policy) notifying you of your right to cancel within the stated 21 calendar day period. No refund can be made if a claim payment under the policy has been made prior to your request for cancellation. Should you have any further queries, you may (1) call FWD’s Service Hotline on 3123 3123; (2) visit FWD Insurance Solutions Centres; or (3) email to cs.hk@fwd.com and FWD will be happy to explain your cancellation rights further.

Cancellation Right after Cooling-off Period
To cancel the policy, the Policy Owner needs to send FWD a completed cancellation form or by any other means acceptable by FWD.

Renewal
FWD will automatically renew the policy at each Policy Anniversary until the Expiry Date. This automatic renewal is only applicable if the Policy premiums are paid when due without the requirement of evidence of insurability.
FWD reserves the right to revise, amend or modify the policy, including the premium, at each Policy Anniversary, and FWD will notify you in writing at least 30 calendar days before the Policy Anniversary after which the revisions will take effect.

Refund from Other Sources
If you can obtain a refund of any expenses from any other sources, FWD will only pay for any excess costs of these expenses up to the limit set out in the Policy Schedule or any Endorsement.

You must tell FWD if you or the Insured can obtain a refund of all or part of expenses from any other sources. The reimbursement from those other sources will count towards the Balance of Annual Deductible (if any and if applicable) provided that required documents including but not limited to the original receipts are submitted to FWD. If FWD has paid a benefit which is recoverable from another source, you must refund this amount to FWD.

Notice of Claim
You must inform FWD in written as soon as possible, and no later than 6-month of the Insured’s discharge from Hospital, the date of completion of Day Case Procedure, the date the Medical Service is performed and completed, or the date of death of the Insured, for which a claim will be made on the policy. FWD has the right to reject any written claims submitted after this 6-month notice period.

Obligation to Provide Information
FWD and FWD’s affiliates are obliged to comply with legal and/or regulatory requirements in various jurisdictions as promulgated and amended from time to time, such as the United States Foreign Account Tax Compliance Act, and the automatic exchange of information regime (“AEOI”) followed by the Inland Revenue Department (the “Applicable Requirements”). These obligations include providing information of clients and related parties (including personal information) to relevant local and international authorities and/or to verify the identity of the clients and related parties. In addition, FWD’s obligations under the AEOI are to:
i. identify accounts as non-excluded “financial accounts” (NEFAs);
ii. identify the jurisdiction(s) in which NEFA-holding individuals and NEFA-holding entities reside for tax purposes;
iii. determine the status of NEFA-holding entities as “passive non-financial entities (NFEs)” and identify the jurisdiction(s) in which their controlling persons reside for tax purposes;
iv. collect information on NEFAs (“Required Information”) which is required by the authorities; and
v. furnish Required Information to the Inland Revenue Department.

The Policy Owner must comply with requests made by FWD to comply with the above Applicable Requirements.

Incorrect Disclosure or Non-disclosure
Your policy is based on the information you and the Insured gave FWD during the application process. It is important that you and the Insured were truthful and accurate with all of the information, including but not limited to Age and gender you provided, as this information helped FWD to decide if you and they were eligible for the policy, and what you need to pay.
You or the Insured are/is required to disclose all material facts in response to FWD's underwriting questions. Material facts are the facts, information or circumstances, in particular medically-related facts, e.g. medical history, smoking status, etc., that would influence the judgment of FWD in setting the premium, or in determining whether to insure the risk. If you or the Insured are/is uncertain as to whether or not a certain piece of information is material, please take a cautious approach and disclose it to FWD.
You should let FWD know immediately if the information you or the Insured gave FWD was inaccurate, misleading or exaggerated. If you or the Insured did not provide accurate and truthful information, or you or they gave misleading or exaggerated information, your benefits or premium under your policy may be affected, and in some cases FWD may cancel your policy.
You should also let FWD know if the Insured’s place of residence or occupation changes and FWD will re-underwriting in respect of such changes based on the then underwriting rules and the re-underwriting result may be more advantageous or adverse to you and the Insured.

Accident and Accidental
refers to a sudden, unexpected and unintentional external event which causes an Injury to the Insured, and occurs while he or she is insured by the policy. An Accident does not include an Illness, degenerative process or any other naturally occurring condition.

Age
refers to the age next birthday of the Insured of the policy, unless otherwise specified.

Annual Deductible
refers to a fixed amount of Eligible Expenses in a Policy Year that the Policy Owner must pay before FWD will reimburse the remaining Eligible Expenses.

Annual Limit
refers to the maximum amount of benefits FWD pays to you in a Policy Year irrespective of whether any limits of any benefit items stated in the Policy Schedule or any Endorsement have been reached. The Annual Limit is counted afresh in a new Policy Year.

Balance of Annual Deductible
refers to the remaining amount of Annual Deductible to be borne by you or the Insured within the relevant Policy Year under the policy.

Confinement or Confined
refers to an admission of the Insured to a Hospital that is recommended by a Physician for Medical Service and as an In-Patient as a result of a Medically Necessary condition. Confinement will be evidenced by a daily room charge invoiced by the Hospital and the Insured must stay in the Hospital continuously for the entire period of Confinement.

Congenital Condition(s)
refers to (a) any medical, physical or mental abnormalities existed at the time of or before birth, whether or not being manifested, diagnosed or known at birth; or (b) any neo-natal abnormalities developed within 6 months of birth.

Day Case Procedure
refers to a Medically Necessary surgical procedure for investigation or treatment listed in the Appendix 1 of the policy provision to the Insured performed in a medical clinic, or day case procedure centre or Hospital with facilities for recovery as a Day Patient.

Disability
refers to an Illness or Injury, including Disabilities arising from the same cause, and any complications arising from that Illness or Injury.

Eligible Expenses
refers to the Reasonable and Customary charges for Medically Necessary treatment or services for a Disability.

Expiry Date
refers to the Policy Anniversary immediately following the Insured’s 100th birthday.

Medically Necessary
refers to a medical recommendation by a Physician, Surgeon or Specialist as part of his or her diagnosis and/or treatment of an Illness or Injury. The medical recommendation must meet each of the following criteria:

  1. the Insured’s medical condition will be adversely affected if the medical recommendation is not followed;
  2. The recommendation is widely accepted within the medical profession in Hong Kong or the country of treatment as being effective, appropriate and essential to diagnose, relieve or cure the Insured’s Illness or Injury based on recognised western medical standards of the specialty involved;
  3. The recommended medical management and/or treatment is not experimental in nature; and
  4. The recommended diagnosis and/or treatment is not preventative, investigational or screening in nature, is not opted or selected by the Insured alone, nor is it for the personal convenience or comfort of the Insured or any medical service provider. This precludes:

• general check-up unrelated to an Illness or Injury;
• preventative screening or check-up looking for the presence of an Illness or Injury where there are no symptoms or history of that Illness or Injury;
• vaccinations for the prevention of an Illness or Injury;
• convalescence, custodial or rest care unrelated to an Illness or Injury;
• cosmetic surgery for aesthetic purposes, including gender identity treatment or procedures of any kind (even if not for aesthetic purposes);
• dental treatment, eye tests and/or optical treatment and surgery, unless this treatment is directly related to an Illness or Injury covered by the policy.

Policy Date
refers to the date when coverage under the policy begins as shown in the Policy Schedule (document attached to the policy which shows important information about the policy, including the policy number, premium payable and the policy benefits) or the date that FWD reinstates the coverage of the policy, whichever is later.

Pre-existing Conditions
refers to any Illness, Injury, physical, mental or medical condition or physiological degradation, including Congenital Condition of the Insured, that has existed prior to the Policy Date. An ordinary prudent person will be reasonably aware of a Pre-existing Condition, where:

  1. it has been diagnosed;
  2. it has manifested clear and distinct signs or symptoms; or
  3. medical advice or treatment has been sought, recommended or received.

Reasonable and Customary
refers to a fee or expense which:

  1. is actually charged for Medically Necessary treatment, supplies or Medical Services;
  2. does not exceed the usual or reasonable average level of charges for similar treatment, supplies or Medical Services in the location where the expense is incurred;
  3. does not include charges that would not have been made if no insurance existed.

FWD may adjust benefit(s) payable under the policy for fees or expenses that FWD judges not to be Reasonable and Customary after comparing with fee schedules used by the government, relevant authorities or recognised medical association in the location where the fee or expense is incurred.

MyMillion Medical Plan is underwritten by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability) ("FWD Life/ FWD/We"). This eCommerce Platform is operated by FWD Financial Limited ("FWD Financial"). FWD Financial is an appointed and licensed insurance agency of FWD Life.

The product information in this website is for reference only and does not contain the full terms and conditions, key product risks and full list of exclusions of the policy. For the details of benefits and key product risks, please refer to the product brochure; and for exact terms and conditions and the full list of exclusions, please refer to the policy provisions of the plan.

Please make sure you are eligible for this product before applying:

  • I (and the Insured if applicable) am a permanent HKID card holder with a Hong Kong residential address.
  • Currently in Hong Kong at the time of making this application.
  • I will not or have no intention to live or work outside Hong Kong or home country over 183 days in the coming 12 months.
  • I am not a holder of the People’s Republic of China Resident Identity Card.

Note: Online applicants will be requested to visit FWD Insurance Solutions Centres under the following circumstances: 1) Collection of policy documents upon issuance of policy; 2) Cancellation of policy during the cooling-off period; 3) Change of beneficiary; or 4) Full surrender. Under specific circumstances, we may request online applicants to visit FWD Insurance Solutions Centres for identity verification.

Looking for other cover?

If you’re looking for more coverage, simply contact us and we’ll get back to you with more information.

What is an Annual Deductible?

It is a fixed amount of Eligible Expenses or expenses that, in a Policy Year, you must pay before we shall reimburse the remaining Eligible Expenses.

How to choose the best Annual Deductible?

Have other medical insurance*

(which may be unable to fully meet your protection needs)

Choose:
Plan with Annual Deductible

Minimize the protection gap and the amount of expenses you’ll need to pay out-of-pocket

You should:

  • Understand the benefits of your existing plan

  • Consider whether your existing plan can cover your expenses which is born by you due to the Annual Deductible amount of MyMillion’s you selected before you can start claiming from MyMillion. In this way, you can minimise the amount of expenses you’ll need to pay out-of-pocket.

If you don’t have other medical insurance
Suggestion 1
Choose:
Plan without Annual Deductible

Should you need to claim, you won’t need to be responsible for any Eligible Expenses before the claim is covered by us

You should:

  • Be aware the premiums on the plan without Annual Deductible will be slightly higher
If you don’t have other medical insurance
Suggestion 2
Choose:
Plan with Annual Deductible

Enjoy a lower premium

You should:

  • Understand the Annual Deductible that needs to be paid by yourself in each policy year, before any claim is covered by the policy.

*Including Employee Medical Insurance Plan and individual medical insurance plan

How does Annual Deductible work?

Mr. Chan (aged 30, non-smoker)

No known/unknown pre-existing conditions at the time of application
No other insurance & medical coverages

Got protection

Applied MyMillion Medical Plan as an Insured with no case-based exclusion

01/08/2023
Policy Date
01/08/2024
1st policy anniversary
Plan
MyMillion Medical Plan - Superior Plan
Annual Deductible
HK$60,000
Policy Date
1 August 2023
Diagnosed colon cancer

Confinement^ for colon cancer (a Specified Cancer) and sustained chemotherapy

Confinement period
Confinement period
01/09/2024
Receive colectomy ​
31/10/2024
Recover and discharge from hospital
Confinement period
Total Eligible Expenses
HK$600,000​
Balance of Annual Deductible
0*
(Annual Deductible is reduced to 0)
Total reimbursement amount
HK$600,000​
Got injury in an accident

Confinement^ for injury of anterior cruciate ligament

Confinement period
Confinement period
01/01/2026
Receive surgery for anterior cruciate ligament reconstruction
01/02/2026
Recover and discharge from hospital
Confinement period
Total Eligible Expenses
HK$170,000​​
Balance of Annual Deductible
HK$60,000
per policy year
Total reimbursement amount
HK$110,000

^Confinement in a Standard Ward Room of a HK private Hospital.
*Annual Deductible is reduced to zero under “First-dollar Coverage – Annual Deductible Waived for Designated Crises” as Specified Cancer is one of the designated crises under this benefit. The Policy Owner is not required to pay the amount of Annual Deductible for such claim and such amount of Eligible Expenses payable will still be reduced from the Balance of Annual Deductible in the relevant Policy Year, if any and if applicable. For the details of the benefit and other designated crises and the corresponding definitions, please refer to the policy provisions of MyMillion Medical Plan.

The above example is hypothetical and for illustration purpose. All figures and amounts used to demonstrate how Annual Deductible works based on assumptions made for REFERENCE only.

MyMillion offers several options for flexibility to serve your needs in different life stages:

  • Increase the Annual Deductible – If there has been no claim payable or paid in the relevant Policy Year, simply submit an application to increase the Annual Deductible without going through re-underwriting.
  • Reduce or remove the Annual Deductible - You can apply to reduce or remove the Annual Deductible through one of the following ways:

(i) you can go through re-underwriting to reduce or remove the Annual
Deductible, subject to our approval; or
(ii) if your policy has been in force for at least two consecutive policy years, you can apply for reducing or removing the Annual Deductibles without re-underwriting within 31 days immediately before or after the relevant policy anniversary that is on or immediately following one of these birthdays of Insured: 50, 55, 60, 65, 70, 75 or 80. You can only do this once.

Please refer to the policy provisions for details.

If Insured is diagnosed with a designated crisis (such as Specified Cancer, Heart Attack and Stroke), Balance of Annual Deductible (if any and if applicable) in respect of the claim of such designated crisis will be reduced to zero under benefit “First-dollar Coverage – Annual Deductible Waived for Designated Crises” of MyMillion, means the relevant benefit payable will be paid without deducting any Balance of Annual Deductible. And such claim amount shall be deducted from the Balance of Annual Deductible of such Policy Year (if any and if applicable) . For the definitions and details of designated crisis and the relevant waiting period, please refer to policy provisions.

Frequently Asked Insurance Questions

MyMillion is not a VHIS plan certified by the Government and will not be eligible for tax deduction.

However, the following key features of VHIS plan have been adopted by MyMillion:
• Guaranteed renewal up to Age 101
• No lifetime benefit limit as per VHIS Standard Plan
• Premium transparency
• Covering unknown Pre-existing Conditions before the Policy Date and Congenital Conditions
• Covering Day Case Procedures
• Covering Prescribed Diagnostic Imaging Tests and Prescribed Non-surgical Cancer Treatments
• Covering Psychiatric Inpatient Treatment in the Hospitals in Hong Kong

The benefits of the above shall subject to the terms and conditions of MyMillion, please refer to policy provision for details.

When choosing a medical insurance plan, you should consider if the product can meet your needs and affordability.

In short, MyMillion is designed for the customers who want to have a medical product with full cover¹ on a series of hospitalisation and surgical expense with Annual Deductible option at an affordable premium. To provide a lower premium, MyMillion only covers Standard Ward Room and offers moderate annual limits (HKD1 million/ HKD4 million) with 4 Annual Deductible options.

While VHIS Flexi-Plan with similar features (with “full cover” feature and deductible options) offer higher annual benefit limit from HK$5 million or above, and covered ward class from general ward to standard private room, which is suitable for the customers with more protection needs.

Except for the room type and annual benefit limit, you should also consider if other benefits item and features (e.g. eligibility for tax deduction) can meet your needs.

Should you want to know more about our VHIS plan and its product highlight, please click here to for more FWD VHIS plan.

In general, the group medical insurance only provides outpatient and hospitalization coverage with itemised limits. MyMillion is an individual medical insurance, which provides full cover¹ for a range of hopsitalisation and surgical expenses (after reducing the Balance of Annual Deductible and subject to the Annual Limit). In case there is shortfall after claiming your group medical insurance, you may claim the remaining amount with MyMillion. In addition, MyMillion can keep your medical protection upon resignation, job changing, or entering the retirement stage when group medical is no longer available.

You should have regular review on your existing policies to ensure the coverages can meet your needs.

Yes. Cashless facility is available under PREMIER THE ONEcierge, the team of specialists of this service will assist you to apply for an efficient and seamless claims resolution arrangement with us prior your hospital admission. Upon the successful arrangement of the whole process, FWD will then provide you with a cashless facility (if applicable) and pay the hospitalization fees and charges on your behalf, subject to respective benefit limits and Annual Deductible (if any and if applicable).

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