When things are costing more, you can save money by spending less. But when it comes to a health problem, cutting corners is not really an option for getting timely and quality medical treatments. vBooster Medical Plan, certified by the Hong Kong Special Administrative Region Government, provides you with a wide range of hospitalization and surgical coverage and high-quality ancillary services.
vBooster Medical Plan is a Flexi Plan certified by the Hong Kong Special Administrative Region Government under the Voluntary Health Insurance Scheme (“VHIS”) and is underwritten by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability).
VHIS Plan Certification Number:
F00069-01-000-02 for Deductible HKD0;
F00069-02-000-02 for Deductible HKD16,000;
F00069-03-000-02 for Deductible HKD25,000;
F00069-04-000-02 for Deductible HKD50,000;
F00069-05-000-02 for Deductible HKD100,000;
F00069-06-000-02 for Deductible HKD180,000
VHIS provider registration number is 00036
Registration effective on 28 February 2019
The Plan provides full cover1 on medical expense incurred for a series of hospitalisation and surgery. Without Lifetime Benefit Limit, the Plan entitles you to reimbursements of the Eligible Expenses and cash benefits, up to HKD8,000,000 per Policy Year.
In addition, whenever and wherever you require Emergency medical attention, the Plan will offer full cover1 on the eligible medical expenses, including Emergency outpatient accidental treatment and Emergency outpatient dental treatment2.
The Plan provides full cover1 on a wide range of medical expenses, including Prescribed Non-surgical Cancer Treatments3, kidney dialysis4 (including the rental cost of a kidney dialysis machine for use at home) and organ or bone marrow transplantation.
On top of the Annual Benefit Limit, you are entitled to an additional benefit limit for these three kinds of treatments of up to HKD2,000,000 per Policy Year.
• Cash benefit for Day Case Procedure (First-in-VHIS-market5): Cash benefit will be doubled up if the Insured Person receives designated Day Case Procedure(s) at a Designated Healthcare Services Provider6 or designated Day Case Procedure(s) performed in mainland China;
• Cash benefit for major and complex surgeries (First-in-VHIS-market5): You need to undergo a surgical procedure which is categorized as major or complex according to the Schedule of Surgical Procedures or as reasonably determined by us if the surgical procedure is not included in the Schedule of Surgical Procedures, provided that the Eligible Expenses incurred during such Confinement period are payable; or
• Cash benefit for Confinement in Intensive Care Unit in Hong Kong (First-in-VHIS-market5): You have been confined in Intensive Care Unit for at least 3 consecutive days in Hong Kong
• Life enrichment program for Stroke7,8offers you a rehabilitation program tailor-made to fit your needs and situations, accompanying you during your journey to recovery
• Reimbursement for a list of home facility enhancement4 prescribed by occupational therapists
• Stroke ancillary benefit4 covers charges on consultations and treatments prescribed by Specialists and Chinese medicine practitioners
• Provides the Disability subsidy benefit of HKD10,000 per month and up to 24 months per Incident per month
The Plan makes available 6 Deductible9 options, allowing you to specify the Deductible9 for medical treatment with flexibility. In addition, when your Policy has been in force for at least 2 consecutive years, you will be entitled to the right to reduce or remove your Deductible9 once per policy when you reach the Age of 50, 55, 60, 65, 70, 75 or 80 (attained age) without providing further proof of your health condition.
If you have ever been diagnosed with a designated crisis such as Specified Cancer, Heart Attack and Stroke, the Deductible9 will be waived under first-dollar coverage – Deductible9 waived for designated crises4,10 if you have chosen the Plan with Deductible9 options.
If you haven’t made any claim for 2 or more consecutive Policy Years before renewal11, the Plan will offer you no claims premium discount12 on your next renewal11 premium regardless of your Age. You may enjoy individual and extra no claims premium discount12 of up to 25% by getting insured with your family.
If your Policy has been in force for 2 consecutive Policy Years, your baby will be born into the protection of a designated medical plan, effective for two years without further evidence of insurability and at no extra cost. This benefit applies to each newborn once only, but there is no limit to the number of eligible newborns.
One stop health solution8
• PREMIER THE ONEcierge for exclusive healthcare solutions with cashless facility tailor-made to suit your needs;
• Second Medical Opinions provided by some of the highest-ranked US medical institutions; and
• International SOS 24-hour Worldwide Assistance Service
Cancer Management Program8
[First-in-VHIS-market5] FWD x HKSH Medical Group (“HKSH”) — Cross-border Cancer Management Program, which consists of the following services:
• Free second medical opinion service with a face-to-face consultation with a doctor from HKSH Cancer Centre, who will review medical reports and provide you with a personalised treatment strategy (available in Hong Kong only);
• Cancer Concierge Service with a case nurse assigned by HKSH, coordinating the treatment plan for you throughout the journey; and
• Cross-border cancer Doctor-to-Doctor Tele-Opinion between HKSH and designated Hospitals in mainland China
Mainland China-focused services8
• International VIP Access accelerating your access to medical services by offering priority booking service at over 300 Grade 3A hospitals in mainland China;
• Exclusive medical companion services for the designated hospitals with International VIP Access in mainland China to assist you in hospital admission registration; and
• Cashless facility for hospitalization at all Grade 3A hospitals in mainland China
• Guaranteed renewable11 up to Age 100 (attained age) of the Insured Person
• Any illness, Disease or Congenital Condition that was an unknown Pre-existing Condition at the time of Application will be fully covered by the Plan starting from the 31st day of the first Policy Year
• You may be eligible for tax deduction of up to HKD8,00014 per Insured Person per year of assessment for premium you paid
Do you know what factors FWD considers when handling medical claims?
Click this link to find out more about claims tips.
The product information in this website is for reference only and does not contain the full terms and conditions, key product risks and full list of exclusions of the policy. For the details of benefits and key product risks, please refer to the product brochure; and for exact terms and conditions and the full list of exclusions, please refer to the policy provisions of the plan.
Eligible customers can migrate their existing designated FWD individual indemnity hospital insurance plan to designated FWD certified plans under Voluntary Health Insurance Scheme.

Whenever you need information or assistance, FWD professional health assistance services, including PREMIER THE ONEcierge one team health management, second medical opinion services and international SOS 24-hour worldwide assistance services are always here to help.

Cooperating with New Frontier’s Guangzhou United Family Hospital and Shenzhen New Frontier United Family Hospital, the pioneer Cross-border Medical Services at the Greater Bay Area is launched to endeavor a more efficient and comprehensive medical service for eligible customers.

FWD partners with EC Healthcare to launch a diversity of health assistance services, endeavouring to change the way people feel about insurance from prevention and wellness, treatment to recovery.

FWD integrates digital elements into FWD Care and launches a network doctor eBooking function for individual medical insurance on FWD eServices, a one-stop, 24/7 policy service hub. Eligible customers can now make an appointment anytime, anywhere for the following services, including:
• Designated day surgeries performed in Hong Kong and cashless facility (including outpatient colonoscopy and gastroscopy service, cataract surgery and wart treatment)
• Hong Kong doctor’s referral and cashless facility
• Mainland China VIP hospitals network appointment and accompanying services

Network doctor eBooking function is now available on FWD eServices, allowing you to access the eBooking platform of our partner anytime, anywhere to book for services needed, such as designated day surgeries and cashless facility, doctor referral service, and Mainland China VIP hospitals network appointment and accompanying services.
The eBooking function is user-friendly and convenient. Check out the video now to learn more!

Efficient and seamless claims resolution cashless facility for outpatient colonoscopy and gastroscopy service, cataract surgery and wart treatment in designated network specialist day surgery centres

Apart from contacting HealthMutual Group by phone or via WhatsApp or WeChat to make an appointment, with the help from a financial advisor, you can instantly make an appointment and apply for the efficient and seamless claims resolution and cashless facility for outpatient colonoscopy, gastroscopy, cataract surgery and wart treatment in designated network specialist medical service centres

FWD partners with HKSH medical group to make available a pioneering cancer and rehabilitation planning consultation service to FWD customers of designated insurance plans in the event of a cancer diagnosis.
Client can also obtain the policy provisions from your FWD financial advisor or our Service Hotline at +852 3123 3123.