Available for all life insurance plans.
Service available at all major banks in Hong Kong including:
Available for selected plans only – please contact us for details.
Customers can email us a cheque (this must be from the customer’s own personal bank account).
ChequeVia cheque deposit machine (CDM) at 24-hour self-service banking centres (for HSBC and Bank of China (Hong Kong))
For life insurance plans:
Send a cheque payable to: "FWD Life Insurance Company (Bermuda) Ltd"
For general insurance plans:
Send a cheque payable to “FWD General Insurance Company Limited”
Please clearly state the policy number on the back of the cheque. We recommend using a separate cheque for each policy.
Please cross the cheque and send it together with the payment slip to “G.P.O. Box 11832, HK”
Please note we can only accept cheques from the policyowner or insured customer(s).
Available for selected life insurance plans – please contact us for details.
HSBC and Heng Seng Bank ATMs – select “FWD life Ins.” and follow the on-screen instructions
|03||Automatic premium loan repayment|
|04||Policy change/ reinstatement|
We recommend you keep the deposit slip for future reference.
Cash / cheque / EPS
Your bill can be settled at any of our Insurance Solutions Centres by cash, cheque or EPS.
We accept credit cards for selected insurance plans. Please contact us for more information
Visit your nearest FWD Insurance Solutions Centre
Available for selected plans only. please contact us for details.
This takes around two months to process, so we’ll need you to pay your first two months premiums by a different method, while you’re waiting for this to be set up.
Complete and return the "Direct Debit / Credit Card Authorisation Form"
Following all premium payments, we’ll post an official receipt within a week. If you’ve registered with autopay, you can also view your payment records via FWD Moments, our fast and easy app.
Start a live chat now
We’re available 24/7.