Available for premium payments up to HK$400,000 for all our life insurance plans.
- Find the QR code on your premium notice or via your agent.
- Scan the QR code using your bank’s app or the FPS mobile app.
Available for premium payments up to HK$400,000 for all our life insurance plans.
Available for all life insurance plans.
Service available at all major banks in Hong Kong including:
Available for selected plans only – please contact us for details.
Our PPS merchant code is 9130.
Note for customers renewing their plan(s):
Please settle your bill three days before the payment due date, and note your reference number. You’ll need this if you need to make an enquiry about your payment.
e-cheque
Available for selected plans only – please contact us for details.
Customers can email us a cheque (this must be from the customer’s own personal bank account).
Notes:
Cheque
Via cheque deposit machine (CDM) at 24-hour self-service banking centres (for HSBC and Bank of China (Hong Kong))
Via mail
For life insurance plans:
Send a cheque payable to: "FWD Life Insurance Company (Bermuda) Ltd"
For general insurance plans:
Send a cheque payable to “FWD General Insurance Company Limited”
Please clearly state the policy number on the back of the cheque. We recommend using a separate cheque for each policy.
Please cross the cheque and send it together with the payment slip to “G.P.O. Box 11832, HK”
Please note we can only accept cheques from the policyowner or insured customer(s).
Available for selected life insurance plans – please contact us for details.
HSBC and Heng Seng Bank ATMs – select “FWD life Ins.” and follow the on-screen instructions
JETCO ATMs
Bill type | Payment purpose |
01 | Renewal premium |
02 | Initial premium |
03 | Automatic premium loan repayment |
04 | Policy change/ reinstatement |
05 | Insurance levy |
We recommend you keep the deposit slip for future reference.
Cash / cheque / EPS
Your bill can be settled at any of our Insurance Solutions Centres by cash, cheque or EPS.
Credit card
We accept credit cards for selected insurance plans. Please contact us for more information
Visit your nearest FWD Insurance Solutions Centre
Following all premium payments, we’ll post an official receipt within a week. If you’ve registered with autopay, you can also view your payment records via FWD eServices, our fast and easy app.
Should you have a foreign currency account and you wish to settle your policy premium(s) using foreign currency, we offer exchange rates for all our policies.
HKD policies can accept payments paid in HKD only.
AUD, CAD, EUR, GBP, RMB, SGD and USD policies can accept payments paid in corresponding policy currency or HKD only.
Exchange Rates of Foreign Currencies to Hong Kong Dollar*
Currency | Exchange Rate |
Currency | Exchange Rate |
*The above exchange rates are for reference only and are subject to change by FWD in its sole and absolute discretion without further notice.
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