Available for all life insurance plans.
Available for selected plans only – please contact us for details.
Customers can email us a cheque (this must be from the customer’s own personal bank account).
For life insurance plans:
Send a cheque payable to: "FWD Life Insurance Company (Bermuda) Ltd"
For general insurance plans:
Send a cheque payable to “FWD General Insurance Company Limited”
Please clearly state the policy number on the back of the cheque. We recommend using a separate cheque for each policy.
Only cheques issued by Policyowner or Life Insured can be accepted
Please send crossed cheque together with the Payment Slip to “G.P.O. Box 11832, HK”
Available for selected life insurance plans. Contact us for details.
HSBC and Heng Seng Bank ATMs - select “FWD life Ins.” and follow the on-screen instructions
JETCO ATMs – under ‘bill payment’ select our merchant code: 9130
State the bill amount and number - as per the instructions on screen. We recommend you keep the deposit slip for future reference.
Cash / cheque / EPS
Your bill can be settled at any of our Insurance Solutions Centres by cash, cheque or EPS.
We accept credit cards for selected insurance plans. Please contact us for more information
Visit your nearest FWD Insurance Solution
Call customer support
We’re here to help daily, 9am-11pm.
Start a live chat now
We’re available 24/7.
Leave a message
Send us your enquiries, or any feedback. We’ll get back to you shortly.