The MPF products distributed by FWD are now provided by Sun Life. You will be redirected to the website of the respective MPF Scheme Administrator for checking your MPF account.
Waiver of original document submission2
No original document is required for claims amount of HK$2,000 or less
Tele-Claims Ambassador can grant instant approval for “Travel Delay" claims payment of HK$1,000 or less3
Receive claims settlement in cash within 24 hours
Customers who collect claims reimbursement from designated
7-Eleven stores can cash out the settlement within 24 hours upon claims approval4
*This service is now available for TravelCare Insurance only and will be extended to other types of insurance products in the future.
Please do not hesitate to call our 24-hour service hotline at 3123 3123 for more information.