The policyholder can withdraw the bonuses or coupons. Please complete and submit the "Policy Services Request Form
" together with a copy of your identity card and a proof of residential address issued within last three months for our processing. It will take around five working days.
The policyholder can also bring the required documents and visit one of our customer service centres
for our “Quick Cheque Issuance Service”. Your request will be processed within one to two working days.