1

Book a consultation

2

Fill out the form

3

Sit back and relax

1

Book a consultation

  • Contact THE ONEcierge One Team Health Management Hotline +852 8120 9066 for reservation of Appointed Specialist Doctors consultation.

2

Fill out the form

3

Sit back and relax

  • If your application is successful, FWD will inform you within one working day. When you accept the arrangement of Cashless Facility, your Appointed Specialist will explain the medical costs and its arrangement to you. Your Appointed Specialist will arrange hospitalisation with the appointed hospital you have chosen. Please pay the Annual Deductible Balance (if any) when admitting to the hospital.

IMPORTANT NOTE

  • Final decision of Cashless Facility is subject to the discretion of FWD.
  • If hospitalisation is due to illness / disability classified under exclusion or the applied treatment fees exceeds your benefit entitlement or there is outstanding shortfall owed to FWD, no Cashless Facility will be arranged.

Remarks:
The above claims procedure is for reference only. For more details, please refer to the relevant policy provisions. FWD reserves the right to amend these requirements or seek additional information to support each claim.

Need help?

Still unclear?
Talk to us

24-hour Service Hotline

3123 3123

Live Chat