eService supports
FWD eServices app gives you easy access to all your insurance policies, allowing you to view key data about your policy or make changes to it from your mobile device.
See moreFWD’s brand new claims pay-out service brings you a more comprehensive, efficient and convenient claims experience.
Making a claim has never been easier. We have developed a simple, quick and easy claims process for you. Click here to learn more.
See Claims ProcessWe are committed to being flexible in meeting your every need. Choose to pay your premiums through a variety of methods – credit card, cheque, bank transfer, PPS or EPS.
Find out moreOverseas emergency situations can quickly become critical, especially when you are away from home. We put a premium on responsiveness and through the International SOS 24-hour Worldwide Assistance Services, we provide our customers* with extra peace of mind while abroad.
*Worldwide Assistance Services is applicable to specific insurance plans.
Mon - Fri: 10 am - 2 pm and 3 pm - 6 pm
Closed on Sat, Sun & Public Holidays