Get HK$800 in compensation automatically without the hassles of claiming1

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HK$800 reimbursement if your scheduled flight is cancelled or delayed by 3 hours or more. Please refer to the policy provision for the terms and conditions and exclusions

So…what does it do?

  • Claims Paid Automatically - We automatically trigger your compensation when your scheduled flight was cancelled or delayed by 3 hours or more. No paperwork. No wasted time. No questions will be asked.

  • 20% No Claim Discount - If no claim is made on your BoardingCare policy, a 20% discount code will be sent to you as a no-claim reward for your next purchase of BoardingCare. You can even share it with your friends! (We are unable to send you the discount code unless we have your consent to receive marketing communications.)

  • Free Cancellation - You can cancel your policy 7 days before departure of the scheduled flight if you have a sudden change of flight schedule. Your paid premium and insurance levy (if any) are fully refundable, without any charge.

The features above are indicative only. Please refer to the Policy Provisions for details.
For a complete explanation of the terms and conditions, please call our 24-hour Service Hotline at +852 3123 3123.

Let us learn about your needs

24-hour Service Hotline

  1. The criteria of flight delay or cancellation is determined by the information on flight status, scheduled departure time and actual departure time from the Airport Authority Hong Kong.

Next Steps

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24-hour Service Hotline

3123 3123

Live Chat

Download Policy Provisions

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