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No.1 for Customer Experience

A commissioned study conducted by Forrester Consulting leveraging the CX Index^TM framework, December 2019.
Forrester Research does not endorse any company included in any CX Index^TM report and does not advise any person to select the products or services of any particular company based on the ratings included in such reports.

Live a life without hesitation and freely pursue your passion with our protection plans. We are here to provide you with the best support when you need it.

Health & Accident

Protect your wellbeing and that of your loved ones, with Health & Accident plans to help you focus on the important stuff – like getting well again.

Travel

Make sure your travels are hassle-free and happy, with our Travel-related insurance plans.

Travel Care

Household

You’ve worked hard to enjoy them – so protect your treasured possessions with one of our Household insurance plans.

Easy HomeCare

Life

Protect your loved ones for the future and support them through tough times, with our range of Life insurance plans.

Cars & Boats

For worry-free enjoyment on the road or open sea, check out our Cars & Boats insurance plans.

We’re here for you

Whatever opportunities life throws at you, we’re here to enable you to just say YES and make the most of them. Whether it’s for your family, valuables or for yet another adventure - our goal is to make sure you can go out and live life to the max, without hesitation.

Noah, 28, New dad

28-year-old accountant Noah has just experienced the joy of a first-born child. But as he’s quickly discovering, parenthood brings with it new responsibilities. With our help, both his home and his family are now fully protected, and thanks to our range of investment and savings plans, their future’s secure too.

Noah's needs:
Life protection
Savings plan

Praise for FWD

My insurance representative from FWD always keeps me updated on my policy, and is willing to answer my every question regarding the plan. I’m absolutely delighted by his dedication.

Ms. Yau

The staff from FWD’s customer service hotline was incredibly professional, responsive, responsible, and easy to communicate with. Even though I’m based overseas, she called me multiple times to keep me updated on my claim, and addressed my enquiry immediately. I was amazed to see how much effort she made on my case.