Travel Policy and Coverage | TravelCare Insurance

TravelCare Insurance

Stress-free adventures made easy

Time for an adventure! Pack your bag and hit the road now with our TravelCare Insurance which offers up to 15 benefits including 24-hour worldwide emergency services, medical expenses and hospital cash allowance.

Leisure and amateur sports cover

Whether it’s skiing, bungee jumping, hiking, rock climbing or scuba diving, enjoy your adventures safely in the knowledge that we have your back.

Cash support

The cost of qualified medical treatment, surgery and hospitalisation caused by sickness or accidental injury is covered, with HK$500 daily cash allowance for hospitalisation overseas.

Adequate cover

Our personal accident coverage of HK$1,000,000 will cover your expenses in the case of accident or injury.

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Disclaimer:

The features above are indicative only. Please refer to the Product Brochure for details.

For a complete explanation of the terms and conditions, please call our Service Hotline at +852 3123 3123.

Frequently asked questions

Can I apply for a claim while I am overseas?

Yes. The quickest and easiest way is to download our app, FWD Moments. Find out more here. You can also send in a claim by post. For advice and support, please call our Service Hotline on +852 3123 3123.

How do I file a claim?

This depends on the type of cover you have. The fastest and easiest way to make a claim is through FWD Moments, our fast and easy app. Through FWD Moments, you can file a claim and for some plans, get paid instantly. Find out more here.

What should I do if I’ve forgotten my FWD Moments log-in or password?

No problem. Please complete this short form to get a new Login ID.

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