Mind Strength Protection Plan/Rider

Innovative Mental Illness cover

The medical plan with first in Hong Kong⁺ Mental Illness related benefits, giving you a peace of mind.

⁺ Per a comparison made by FWD on 30 September 2022 among the medical insurance plans of key insurers available in Hong Kong, FWD is the first insurance company in Hong Kong to launch Out-Patient Psychiatrist Consultation/ Clinical Psychologist Consultation Benefit, Daily Hospital Income Benefit, Post Hospitalisation Out-Patient Psychiatrist Consultation/ Clinical Psychologist Consultation Benefit, Retreat Benefit and Monthly Income Support Benefit (optional benefit).

medical cover

medical reimbursement

available-to-buy

FWD agents

Reimbursement for Hong Kong Psychiatrist consultation / Clinical Psychologist Consultations - when you need them

We’ll reimburse 80% of the Eligible Expenses of psychiatrist/clinical psychologist consultations solely for designated Mental Illness.

Full cover for psychiatric treatments

We cover all Eligible Expenses for Hospitalisation and treatments solely for Mental Illness. (subject to covered benefit items and benefit limit per Policy Year)

Daily hospital income for Mental Illness

We offer daily hospital income for Hospitalisation solely for treatment of a Mental Illness.

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Helpful notes

The product information in this website is for reference only and does not contain the full terms and conditions, key product risks and full list of exclusions of the policy. For the details of benefits and key product risks, please refer to the product brochure; and for exact terms and conditions and the full list of exclusions, please refer to the policy provisions of the plan.

This product is underwritten by FWD Life Insurance Company (Bermuda) Limited ("FWD Life/ FWD"). FWD Financial Limited is an appointed and licensed insurance agency of FWD Life.

FAQ

Can I pay my premium if the due date has passed?

Yes, we provide a 30-day grace period from the premium due date.

Can I have a third party pay the premium on my behalf?

Yes, that’s no problem. Please complete and submit the "Special Arrangement of Premium Payment Application Form" to us so we can give prior approval (for security reasons and to protect your account).

My premium is due tomorrow. Can I use the PPS bill payment service?

Yes. And remember, we also offer a 30-day grace period.

Can I apply for a claim while I am overseas?

Yes. The quickest and easiest way is to download our app, FWD Moments. Find out more here. You can also send in a claim by post. For advice and support, please call our Service Hotline on +852 3123 3123.

How do I file a claim?

This depends on the type of cover you have. The fastest and easiest way to make a claim is through FWD Moments, our fast and easy app. Through FWD Moments, you can file a claim and for some plans, get paid instantly. Find out more here.

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