CARING Family Medical Insurance Plan

Keep your promise to your family

Protecting your family from life’s challenges is the most important promise. This simplified plan puts your promise into action by offering comprehensive medical benefits, regular check-ups and plenty of add-on options to grow your protection up to age 100. It’s also simple to apply so you can get your family protected right away.

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FWD agents
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Simplified application

No more complex questionnaires. Just answer two simple questions to get immediate protection up to age 100.

Tailor your plan

You can grow your plan to meet your changing family needs with our supplementary benefits for additional medical needs, outpatient, dental or health check-ups.

Stay vigilant on health

Our free annual regular check-ups ensure your family’s health is always in focus.

Helpful notes

This online product information is for your reference only. Please download the brochure to learn about your full benefits and key product risks. Please refer to the plan’s policy provisions for the exact terms and conditions and the full list of exclusions, you may also call our Service Hotline at +852 3123 3123 for complete explanation.

This product is underwritten by FWD General Insurance Company Limited ("FWD GI"). FWD Financial Limited is an appointed and licensed insurance agency of FWD GI.

Useful information

Make a claim for this plan

Frequently asked questions

Can I apply for a claim while I am overseas?

Yes. The quickest and easiest way is to download our app, FWD Moments. Find out more here. You can also send in a claim by post. For advice and support, please call our Service Hotline on +852 3123 3123.

How do I file a claim?

This depends on the type of cover you have. The fastest and easiest way to make a claim is through FWD Moments, our fast and easy app. Through FWD Moments, you can file a claim and for some plans, get paid instantly. Find out more here.

What should I do if I’ve forgotten my FWD Moments log-in or password?

Please fill in the information for "Forgot Login ID / password" on the FWD Moments app home page to reset Login ID / password.

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