Protect your family life with comprehensive hospitalisation benefits from our CARING Family Medical Insurance Plan, which helps ease the financial stress of high-cost medical treatments.
We guarantee your policy will be renewed up to age 100. Regardless of your claims history and the change of health status, no additional premium will be imposed individually upon policy renewal.
Simple to apply
Just answer two simple questions about your health conditions. No medical examination is required.
Opt for more protection
Supplementary benefits for additional medical needs, outpatient, dental or health check-ups for you to add on to suit your needs.
The features above are indicative only. Please refer to the Product Brochure for details.
For a complete explanation of the terms and conditions, please call our Service Hotline at +852 3123 3123.
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Frequently asked questions
Can I apply for a claim while I am overseas?
Yes. The quickest and easiest way is to download our app, FWD Moments. Find out more here. You can also send in a claim by post. For advice and support, please call our Service Hotline on +852 3123 3123.
How do I file a claim?
This depends on the type of cover you have. The fastest and easiest way to make a claim is through FWD Moments, our fast and easy app. Through FWD Moments, you can file a claim and for some plans, get paid instantly. Find out more here.
What should I do if I’ve forgotten my FWD Moments log-in or password?
No problem. Please complete this short form to get a new Login ID.