Pet Insurance

Give your pet the care they deserve

We know your pet is part of your family. Caring for them is a lifelong commitment for everyone in the family. This plan helps you give the care your pet deserves by covering medical emergencies, third-party liabilities and their last moments on earth — no matter where you and your pet are in the world.

household/pets

medical reimbursement

third party

available-to-buy

FWD agents

Complete medical protection

We cover up to HK$750 consultation fee for every visit to the vet, with additional cover for medicines, dressings, lab tests, room and board, and surgeries.

Third-party liability protection

We cover up to HK$1,000,000 if your cat or dog causes third-party damages or injuries.

Comprehensive coverage

Focus on giving your pet the right treatment as we cover any holiday cancellation and repatriation expenses needed. We also reimburse funeral costs and cover advertising if your pet gets lost.

Helpful notes

This online product information is for your reference only. Please download the brochure to learn about your full benefits and key product risks. Please refer to the plan’s policy provisions for the exact terms and conditions and the full list of exclusions, you may also call our Service Hotline at +852 3123 3123 for complete explanation.

This product is underwritten by FWD General Insurance Company Limited ("FWD GI"). FWD Financial Limited is an appointed and licensed insurance agency of FWD GI.

Frequently asked questions

Can I apply for a claim while I am overseas?

Yes. The quickest and easiest way is to download our app, FWD Moments. Find out more here. You can also send in a claim by post. For advice and support, please call our Service Hotline on +852 3123 3123.

How do I file a claim?

This depends on the type of cover you have. The fastest and easiest way to make a claim is through FWD Moments, our fast and easy app. Through FWD Moments, you can file a claim and for some plans, get paid instantly. Find out more here.

What should I do if I’ve forgotten my FWD Moments log-in or password?

Please fill in the information for "Forgot Login ID / password" on the FWD Moments app home page to reset Login ID / password.

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