Pet Insurance
Puppy love
Caring for your pet has just become a lot easier. Our Pet Insurance provides comprehensive insurance for your pet in case of unexpected illness or injury. Specially designed for cats and dogs, this insurance features all-round medical coverage including vet consultations, medication, boarding and surgical costs.
All-round medical coverage
Care of your pet extends to veterinary consultation fees, medication, boarding, along with clinical and – for Plans 2 and 3 – surgical costs.
Protecting others
If your pet causes injury or damage to another person or someone else’s property, we have you covered – up to a maximum of HK$1 million if you have Plan 3.
Pet detective
If your pooch or kitten goes missing – and if you take up Plan 2 or 3 – we’ll cover the cost of advertising to help you find your beloved pet as soon as possible.
Disclaimer
The features above are indicative only. Please refer to the Policy Provisions for details.
For a complete explanation of the terms and conditions, please call our Service Hotline at +852 3123 3123.
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Frequently asked questions
Yes. The quickest and easiest way is to download our app, FWD Moments. Find out more here. You can also send in a claim by post. For advice and support, please call our Service Hotline on +852 3123 3123.
This depends on the type of cover you have. The fastest and easiest way to make a claim is through FWD Moments, our fast and easy app. Through FWD Moments, you can file a claim and for some plans, get paid instantly. Find out more here.
Please fill in the information for "Forgot Login ID / password" on the FWD Moments app home page to reset Login ID / password.
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