It makes no difference if your household goods are hitting the high seas, flying at 30,000 feet, winding down a mountain road or a combination of any of the above, the plan covers you with our variety of coverage.
Our basic protection covers all the bases. Your property is insured against almost any calamity that may befall your belongings, including fire and sinking.
If you want an even wider range of protection, there is an add-on from the “All Risks” clauses, which takes all the worry out of moving.
The features above are indicative only. Please refer to the Policy Provisions for details.
For a complete explanation of the terms and conditions, please call our Service Hotline at +852 3123 3123.
Making a claim for this product
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Frequently asked questions
Can I apply for a claim while I am overseas?
Yes. The quickest and easiest way is to download our app, FWD Moments. Find out more here. You can also send in a claim by post. For advice and support, please call our Service Hotline on +852 3123 3123.
How do I file a claim?
This depends on the type of cover you have. The fastest and easiest way to make a claim is through FWD Moments, our fast and easy app. Through FWD Moments, you can file a claim and for some plans, get paid instantly. Find out more here.
What should I do if I’ve forgotten my FWD Moments log-in or password?
No problem. Please complete this short form to get a new Login ID.