HelperCare Insurance

Get the help you need with confidence

Hong Kong’s highliving cost has resulted in people needing to work for a living. Employing foreign domestic helper makes practical sense for your family, but comes with additional responsibilities on you as an employer. This plan goes beyond meeting your statutory obligation as an employer by providing additional medical coverage for your helper and protecting you against financial losses from your helper’s fraud and dishonesty.

*Enjoy limited-time offer for online applications.

medical reimbursement

accidental damage

hospital cash

available-to-buy

FWD agents
FWD online

Meet your employer obligations

With this plan, you will meet your employer's liability as stated in the Employees' Compensation Ordinance.

Focused on helper care

Give your helper the best care with our comprehensive coverage for hospitalisation, outpatient and dental.

Additional protection for you

We cover repatriation, subsidise hospital cash, and protect you against loans, fraud or dishonesty so you are always prepared.

Helpful notes

This online product information is for your reference only. Please download the brochure to learn about your full benefits and key product risks. Please refer to the plan’s policy provisions for the exact terms and conditions and the full list of exclusions., you may also call our Service Hotline at +852 3123 3123 for complete explanation.

This product is underwritten by FWD General Insurance Company Limited ("FWD GI"). FWD Financial Limited is an appointed and licensed insurance agency of FWD GI.

Useful information

Make a claim for this plan

Frequently asked questions

Can I apply for a claim while I am overseas?

Yes. The quickest and easiest way is to download our app, FWD Moments. Find out more here. You can also send in a claim by post. For advice and support, please call our Service Hotline on +852 3123 3123.

How do I file a claim?

This depends on the type of cover you have. The fastest and easiest way to make a claim is through FWD Moments, our fast and easy app. Through FWD Moments, you can file a claim and for some plans, get paid instantly. Find out more here.

What should I do if I’ve forgotten my FWD Moments log-in or password?

Please fill in the information for "Forgot Login ID / password" on the FWD Moments app home page to reset Login ID / password.

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