Press release

Press releases

FWD launches “MyCover Critical Illness Plan" on its one-stop digital platform

09 November 2021 | Hong Kong

Market-first 2-in-1 protection plan that offers additional medical coverage after lump sum benefit payment

FWD Insurance (“FWD”) today announced the launch of MyCover Critical Illness Plan (“MyCover”), its new hero product, on its one-stop digital platform. The first-in-market plan* offers customers 2-in-1 coverage for the three most life threatening diseases in the city (cancer, heart attack and stroke (“Big 3 Diseases”)), with flexible plan levels that provide medical coverage and extra crisis benefits for an additional 59 critical illnesses.

Kelvin Yu, Chief Product Officer for FWD Hong Kong & Macau, said, “Customers often have to purchase multiple insurance plans to secure comprehensive coverage for critical illness and medical protection. The market is looking for a simple one-stop solution that enables people to enjoy critical illness and medical protection in a flexible and affordable way. As the first of its kind in the market, MyCover serves our customers’ needs and empowers them to celebrate living.”

MyCover aims to provide customers with simple, flexible and affordable protection. Customers can choose the coverage on Big 3 Diseases or further extend the coverage to include an additional 59 diseases with a lump-sum payment of 100% of current sum insured as soon as they are diagnosed. It is also the first-in-market 2-in-1 plan allowing customers to upgrade their protection with an addition medical coverage up to 100% of the total initial sum insured (or up to HK$ 1,000,000) on reimbursement basis for eligible medical expenses within two years after the first confirmed diagnosis of the Big 3 Diseases and lump sum benefit payment.

MyCover Critical Illness Protection Plan is readily available on FWD’s one-stop digital platform: The application process takes no longer than 10 minutes to complete and 30 minutes to approve. From today until 30 November 2021, new MyCover customers can enjoy a special offer of premium waiver for the first three months, and a 15% premium discount for the first three years**.

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*Per a comparison made by FWD on 31 August 2021 among the critical illness insurance plans of key insurers available in Hong Kong, Additional Medical Coverage for Big 3 Diseases is first in Hong Kong.
**Terms & conditions apply.

The MyCover Critical Illness Protection Plan is underwritten by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability). The above information does not contain the full terms and benefits of the policy, key product risks, and major exclusions. For details, terms and conditions of MyCover Critical Illness Plan please refer to its product brochure and policy provisions downloadable at The premiums mentioned do not include levy which is collected by the Insurance Authority.


Kelvin Yu, Chief Product Officer, FWD Hong Kong & Macau introduced FWD’s latest Critical Illness Plan “MyCover”, which is designed with flexible medical coverage options and extra crisis benefits for an additional 59 critical illnesses.

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About FWD Hong Kong & Macau
FWD Hong Kong & Macau are part of the FWD Group, the primary insurance business of investment group, Pacific Century Group. FWD Group spans 10 markets in Asia including Hong Kong SAR & Macau SAR, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan, Malaysia and Cambodia.

FWD Hong Kong has been assigned strong financial ratings by international agencies. It offers life and medical insurance, general insurance, employee benefits, and financial planning. FWD Macau provides a suite of life and medical insurance.

FWD is focused on creating fresh customer experiences and making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer by changing the way people feel about insurance.

For more information about FWD Hong Kong & Macau please visit WWW.FWD.COM.HK and WWW.FWD.COM.MO.