HKT (SEHK: 6823), FWD Hong Kong (“FWD”), and Gleneagles Hospital Hong Kong (“Gleneagles”) today jointly launch an innovative hybrid hypertension care programme, which combines face-to-face and online consultations to provide patients with holistic hypertension care via HKT’s one-stop telemedicine platform DrGo.
The joint programme is the first of its kind and is being launched by DrGo, FWD and Gleneagles in Hong Kong. It is free of charge for eligible FWD customers and provides users with a wide spectrum of hypertension care support, including medical and dietary advice, blood pressure monitoring and door-to-door delivery of prescribed medicine (Please refer to the Appendix for details).
The hybrid hypertension care programme uniquely combines face-to-face and video consultations provided by healthcare professionals from Gleneagles, facilitating more accurate and comprehensive monitoring of users’ health conditions and adherence to treatment plans. Via HKT’s one-stop and proprietary telemedicine platform DrGo, coupled with the smart use of a connected blood pressure meter, users can record their daily blood pressure for remote monitoring by Gleneagles’ doctor who can then adjust the medication if necessary.
In Hong Kong, about one in three adults suffer from hypertension, which remains an important cardiovascular risk factor and the commonest chronic disease. Among those diagnosed with hypertension, about 70% are prescribed blood pressure lowering medication, but only about 40% of this treated group attain good control of blood pressure#
Mr. Ringo Ng, Managing Director of HKT’s Consumer Group
, said, “We are pleased to extend our medical services to hypertension care in a time-saving and efficient manner. The key to successful chronic disease management is to increase users’ motivation for sustained monitoring of their health conditions by giving them better access to healthcare support, as well as practicable and easy-to-use solutions. HKT possesses ample experience in offering remote monitoring services to the community. The DrGo platform integrates HealthTech and device and cloud platforms to provide a one-stop solution comprising teleconsultation, regular recording and remote monitoring of blood pressure and door-to-door medication delivery. The result is increased programme compliance and thus significantly improved hypertension control for both doctors and users, which in turn can save lives.”
Mr. Ken Lau, FWD Managing Director of Greater China and Hong Kong Chief Executive Officer
, said, “We are committed to providing innovative and value-added services with better coverage and comprehensive protection for our customers. We are confident this market-first* hypertension care programme will be a breakthrough for chronic disease management that applies the medical and technological expertise of our partners. Involving patients in regular self-monitoring is the future of healthcare and patient empowerment.”
Dr. Kenneth Tsang, Chief Executive Officer of Gleneagles Hospital Hong Kong
, said, “According to the Government’s Population Health Survey, around 27% of people aged 15 to 84 had hypertension. If left uncontrolled, a number of serious health problems may arise, including stroke, coronary heart disease and heart failure, chronic kidney disease, and even early death. The concept of combining remote monitoring of blood pressure with teleconsultation helps enhance patients’ self-awareness of their health conditions, while empowering them to play a more active role in the management of their health. Auto charting of the readings provides insights into patients’ adherence and response to treatments, helping doctors advise the most appropriate follow-ups or intervention. The care programme is a showcase of better chronic disease management via the innovative use of technology.”
* This innovative Hybrid Hypertension Care Programme is new to the market among the major insurers in Hong Kong, according to the market research conducted by FWD Life Insurance (Bermuda) Company Limited (incorporated in Bermuda with limited liability) in March 2021.