FWD Macau celebrates the opening of new headquarters in the thriving commercial district


Macau, 26 July 2016 – FWD Macau celebrates today the official opening of its new headquarters at Fortuna Business Centre in Macau’s thriving commercial district. The move to Nam Van commercial district reflects FWD Macau’s fast growing business and will enable its continued service commitment to the people of Macau. 

Officiating guests for the opening ceremony of FWD Macau’s new headquarters included Maria Luísa Man, Executive Director, AMCM, Macau Special Administrative Region, and FWD management team. As a prelude to the ceremony, FWD engaged Alain Robert, the daring and internationally renowned free-climber nicknamed “the French spider-man” to celebrate the new headquarters by scaling the building façade. FWD has been inspired by Alain Robert’s adventurous spirit and the daring nature of his climbing career. 

“Our new headquarters at this landmark building in the Nam Van commercial district speaks to our commitment to serve the people of Macau, and contributes to the development of the local economy,” said Huynh Thanh Phong, Chief Executive Officer, FWD Group, at the opening ceremony. “We are focused on growing the FWD brand here in Macau and our investment in a new office facility will support our goal to become a leading insurer in the market.”

David Wong, Chief Executive Officer of Hong Kong and Macau and Executive Vice President of Greater China, FWD, remarked, “The opening of FWD Macau’s new headquarters marks a tremendous milestone in our company’s growth and development in Macau. For 2015, FWD Macau recorded a 19% annual growth in Value of New Business (VNB) and a 53% annual growth in annualised premiums (APE), while the tied agency force increased for 25% in a year. The new headquarters provides additional space and superior facilities to accommodate the company’s expanding staff and tied agency force, as well as strengthens its capacity to respond to increasing demand for its products and services.” 

FWD Life Insurance Company (Macau) Limited Company is one of the few pan-Asian insurers registered in Macau. FWD Macau’s headquarters will continue to provide efficient and comprehensive services answering to the needs of local customers. To elevate the O2O (online-to-offline) experience, FWD Macau last year launched the first insurance mobile app in Macau - FWD Jetso Programme. Customers can receive FWD Macau’s updates through the free app, earn bonus points in a simple and interesting way and redeem exquisite gifts. 

“From our new home, we will continue to create innovative insurance experiences and professional services to our customers while striving for fast growth and success,” added Mr. Wong.



Ms. Maria Luísa Man, Executive Director, AMCM, Macau Special Administrative Region (centre) and the management of FWD Group, Hong Kong and Macau together toasted for the opening of FWD Macau’s new Headquarters at Fortuna Business Centre.

Energetic lions dance for the opening of FWD Macau’s new headquarters. Officiating guests in photo (from left to right) are Peter Lau, Assistant Vice President of Hong Kong and Head of Macau, FWD; David Wong, Chief Executive Officer of Hong Kong & Macau and Executive Vice President of Greater China, FWD; Huynh Thanh Phong, Group Chief Executive Officer, FWD; Maria Luísa Man, Executive Director, AMCM, Macau Special Administrative Region; Julian Lipman, Group Chief Operating Officer, FWD; and Joseph Ho, Chief Agency Officer of Hong Kong & Macau, FWD.

Renowned and daring free-climber Alain Robert scaled the façade of Fortuna Business Centre as a prelude to the opening ceremony of FWD Macau new headquarters.

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About FWD Hong Kong & Macau


FWD Group’s businesses span Hong Kong & Macau, Thailand, Indonesia, the Philippines and Singapore. In Hong Kong, FWD offers life and medical insurance, employee benefits, pension, and general insurance. The life insurance and general insurance operating entities have been assigned strong financial strength ratings by international rating agencies — FWD Life Insurance Company (Bermuda) Limited is rated “A3” by Moody’s and “A” by Fitch; and FWD General Insurance Company Limited is rated “A” by Fitch.

FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by leading digital technologies. Through this customer-led approach, FWD will achieve its vision to become the leading pan-Asian insurer that changes the way people feel about insurance.

Established in Asia in 2013, FWD is the insurance business arm of investment group, Pacific Century Group.

For more information please visit WWW.FWD.COM.HK or WWW.FWD.COM.MO.


Media Enquiries:

FWD Hong Kong
Liza Wong
liza.wong@fwd.com
+852 2850 3986
Catherine Tse
catherine.nc.tse@fwd.com
+852 2850 2908
Jacqueline Choy
jacqueline.yl.choy@fwd.com
+852 2850 2177