Coronavirus FAQ | FWD Hong Kong

Protect what’s most precious: your health. We have a plan to suit, whether it’s for you or your loved ones. A Health & Accident plan from FWD can help you concentrate on getting well and live life the way you want, without worrying too much about possible financial pressure.

Unleash your full potential and create a lifestyle you want with protection from FWD. Whether it’s a term life cover for your first mortgage, or a life cover with savings for starting your own business, our life insurance plans are tailored to meet your needs.

You have worked hard to build a perfect home that is safe for you and your family, and we want to help you protect it against any unexpected events with our household insurance plans, which include protection even for your helpers and pets.

Sipping wine in Bordeaux, studying arts in Italy, or taking a one-year working holiday in New Zealand - the choice is yours! With our travel-related insurance plans, you can get ready for your next trip knowing you are protected.

Your cars and boats are no doubt your pride and joy! FWD will protect them from unpredictable accidents with a range of insurance policies.

Special measures taken in regard to the Novel Coronavirus (COVID-19)

In view of the latest development of the Novel Coronavirus (COVID-19) outbreak, FWD has launched a suite of special measures:

For special benefits and claims measures for COVID-19, please click here to find out more.
For enhanced "Extension of Premium Payment Grace Period" for designated individual medical and critical illness policyholders, please click here.
For FWD travel insurance holders, please read the special arrangements here.

The MPF products distributed by FWD are now provided by Sun Life. You will be redirected to the website of the respective MPF Scheme Administrator for checking your MPF account.