Special measures taken in regard to the Novel Coronavirus (COVID-19)

In view of the latest development of the Novel Coronavirus (COVID-19) outbreak, FWD has launched a suite of special measures:

  1. For special benefits and claims measures for COVID-19, please click here to find out more.
  2. For enhanced "Extension of Premium Payment Grace Period" for designated individual medical and critical illness policyholders, please click here.
  3. For FWD travel insurance holders, please read the special arrangements here.

Service Hotline 3123 3123 OR