1

Collect supporting documents

2

Fill out the claim form

3

Send in documents

1

Collect supporting documents

  • All Itemised Hospital Receipts/Statements

2

Fill out the claim form

  • Medical Insurance - Hospitalisation and Surgical Claim Form

    Part I must be completed by the claimant and Part II must be completed and signed by the attending doctor with hospital/physician chop. For claims incurred at any public hospital, the ‘Hospital Authority, Part II’ of the claim form may be replaced by the Discharge Summary.

3

Send in documents

By Mail
  • Corporate Benefits, FWD General Insurance Company Limited, 7/F, FWD Financial Centre, 308 Des Voeux Road Central, Hong Kong

Submission Timeline

  1. Please submit the completed claim form with required supporting documents to us within 90 days from the date of consultation/treatment.

Remarks:
The above claims procedure is for reference only. For more details, please refer to the relevant policy provisions. FWD reserves the right to amend these requirements or seek additional information to support each claim.

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