Claims

Making a claim has never been easier. We have developed a simple, quick and easy claims process for you. Click here to learn more.

See Claims Process

Need more details?

Get the forms you need right here

Where to find us

In response of minimizing the spread of the coronavirus as well as to ensure the well-being of our valuable customers and staff, the Insurance Solutions Centre will be making temporary changes to our operating hours starting from 6 February 2020 (Thursday) as follows:

Insurance Solutions Centre

Suite 2605., 26/F, Miramar Tower, 132 Nathan Road, Tsim Sha Tsui, Kowloon
Opening Hours:
Temporary Closed Until Further Notice
1/F, FWD Financial Centre, 308 Des Voeux Road Central, Sheung Wan, Hong Kong
Opening Hours:
Mon - Sat: 9 am - 6 pm
Closed on Sun & Public Holidays
13/F, Devon House, Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong
Opening Hours:
Mon - Fri: 9 am - 6 pm
Closed on Sat, Sun & Public Holidays