Superb2000 is a comprehensive record keeping system for administering retirement schemes. It is the most popular system in Australia and is widely used across the Asia-Pacific. The system has the capacity to process one million pension accounts in a single database.
The Superb2000 Administration System is superior in the following ways:
ISO 9001 certified since March 1996.
Handle multiple accounts including mandatory contributions, voluntary contributions, past service contributions and transfer-in contributions. The system can also provide flexible reporting tools to cater for standard and ad-hoc reports.
FWD Pensions has invested US$2 million to purchase the system to facilitate the administration of clients' accounts. Data of the retirement schemes can be stored centrally which allows effective control, administration and processing.
Our well trained customer service officers will attend to your enquiries of both MPF and ORSO accounts. We can provide you with information on your account such as up-to-date fund balances, past contribution records, total asset balance, fund prices and number of units held. You are assured of our best customer service to satisfy your needs.
Members can access their account information through this fully automated, 24-hour telephone system. Fax-on-demand service is also provided to allow members to retrieve general information, MPF news and various forms via the fax machine.
Our customer service hotline is operated to suit the needs of employer and employee/self-employed person for checking account information.
Employer has access to:
Employee/Self-Employed Person has access to:
Interactive Website access to Superb2000 system, allows members to retrieve and administer the following account details anytime and anywhere: