This inspiring talk covered many areas. Here’s a snapshot of the conversation. On 2020’s challenges, Lester talked about staying positive and finding a way. After all, insurance is there to deal with hard times. The current environment is having a stimulating effect on the insurance industry: our sales and recruitment volume has been growing! Lester also passed on his leadership tips: “Set time frames for preparation. Also, recruitment is one of the keys to succeed. Be the team leader and you will find your stage!” Tsz Yuet talked about using his network and how great it is to have colleagues who are friends. His best advice to succeed and continue to develop in the industry? “Learn from successful people and know how they do it. Build your own brand, image and character.”