April 2015

You deserve the best medical protection with 24/7 health service 

A comprehensive medical protection that supports you financially when you are in need, and be ready to offer professional medical advice is definitely an ideal protection that everyone wants. In view of this, we have recently launched a new, end-to-end health coaching service for customers of “TheOne Medical Solution”, which provides dedicated health services from a professional health team, in addition to the lifetime coverage up to HK$100 million offered by the insurance plan.

Services provided by “THE ONEcierge One Team Health Management”* (“THE ONEcierge”) include:

1. Professional & Experienced Medical Team as Your Partner

THE ONEcierge features a dedicated network of specialists from which customers can seek prompt and suitable medical advice and treatment upon calling THE ONEcierge hotline to make an appointment with a doctor.

2. Premier Hospitalisation Arrangement

In case customers are diagnosed with the need for hospitalisation by the consulting doctor of THE ONEcierge, the team of specialists will arrange for hospital admission right away to make sure the customers receive timely treatment. 

3. “Efficient and Seamless Claims Resolution” and “Cashless Facility”

The team of specialists of THE ONEcierge will assist in the arrangement of claims resolution prior to the hospitalisation of the insured. Upon successful arrangement, FWD would settle the hospitalisation fees and charges on behalf of the insured, freeing them from worries and claim procedure afterward.

 “TheOne Smart Bundle” Promotional Offer  

From now until 15 June, 2015, you can enjoy a waiver of up to two months’ premium upon successful application of “TheOne Medical Solution” together with another designated plan*.

Contact your adviser now or click here to learn more. 

* Note: The service and promotional offer are subject to terms and conditions. For details, please refer to the related brochure or contact your adviser.

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