Brand-new flagship service centre
In additional to the tailor-made financial planning service, if you wish to make face-to-face enquiries, you are welcome to visit our recently opened customer service centres. The Flagship Service Centre, located in Tsim Sha Tsui, is our first street level customer service centre, and for our customers and the public who wish to experience our products and services in a convenient and personal way.
This Flagship Service Centre offers a wide-range of services including purchase and enquiries for insurance and retirement products, financial planning services and non-HK resident witnessing. It also features electronic displays, e-posters, a digital wallboard and interactive games to enliven our visitors' experience in insurance services.
Come visit us!
Address: Shop 1, G/F, Fontaine Building, 18 Mody Road, Tsim Sha Tsui, Kowloon
Service Hours: Monday to Saturday, 10am to 8pm (except public holidays)
For details of other FWD Customer Service Centres, please click here.